Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 771 reviews with 5 stars · Clear filters
Getting a good impression was a little tricky, but the video was very helpful. I was glad to have an extra set of impression putty. The retainer is a perfect fit, and very comfortable. It’s actually better than the one from our orthodontist (we needed a spare).
By Jay K.
Super simple and affordable! Fast delivery includes the return envelope! The fit is perfect and they are of a good quality material. I highly recommend to anyone that needs a retainer after wearing braces, invisaline too.
By Mermaids wear retainers T.
The process is pretty straight forward. you mold your teeth with the kit that you get. make sure to really push your teeth into it so you got a good impression. The time the process takes is really not that bad especially if you make the mold right away and send it back right away. Before sending it in make sure to email them a picture of your mold so that you know for sure the mold will be OK to use. If you’re good to go you can send it back, if not, you can try again with the extra set of mold that it comes with or you can buy extra extra for like $10. That’s really not much considering how much you’re saving on not spending like $500-600 at the orthodontists office. They are pretty stiff when you first get them back so don’t be alarmed if it feels snug at first. the first like week you’re breaking them in. Definitely worth the money and their customer service is super nice.
By Ccourts
Super fast turnaround time and the retainers fits perfectly. Thank you!
By customer
Straight forward and easy to do. Sent pictures of my molds in to make sure they were okay and they got back to me right away. A lot cheaper than paying all the money to get them at my dentist/orthodontist for just as good of quality. They fit a little higher on my gums than my old retainer, but its not in any way uncomfortable.
By Ryan
Excellent services and perfect fit. I will visit again and refer others.
By P A R.
Great product at a GREAT price!
By customer
Both of my kids got retainers from Retainer Direct and they were great! Same quality as retainers you would get locally but much cheaper!!!
By customer
