Great service
Great product, even came with a personalised, handwritten note
By Jack D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 771 reviews with 5 stars · Clear filters
Great product, even came with a personalised, handwritten note
By Jack D.
Shipping both to and from was quick. The packaging was nice and easy to read and understand. Everything was thought of and explained. The retainers are amazing quality and a perfect fit. Would definitely buy again.
By Janelys C.
Arrived today, It was my daughter's retainer. It fits better than we bought from orthodontist office and less than half the price. Delivery was slow( Christmas season)but overall very happy and we ordered the another one soon after. Definitely order from here again.
By June
Quick shipment, good response time, and nice packaging. Well worth the price. My dentist wanted to charge almost 400 bucks. No need with this service
By customer
Responded to email questions quickly. Fast turnaround overall. Retainer fits perfectly. Will use again when I am ready to replace. Thanks
By customer
Clear instructions and nice, inexpensive retainers :)
By customer
Great quality, turn around time for the retainers was fast and easy. The retainers came in a nice box with a hand written note which I can appreciate. Would recommend to anyone!
By Ashleyh
Just received my upper retainer and it is FANTASTIC!! Carmen did a PHENOMENAL job on my impression!!!! I can't thank Retainers Direct enough for an affordable retainer that fits PERFECTLY!!!
By Tamra