ReStockIt.comReviews of restockit.com

I would give ZERO stars if I could. Shame on this company. They are not fulfilling orders or communicating with their unhappy customers. I am trying to contact them via PayPal for resolution. I'd like my money refunded, as it should not have even been taken before my order was processed/fulfilled.

I too order toilet paper 3/23/20, follow up 3/30/20 as my card was charged, but no communication. I sent a dispute to my cc on 4/3/20 and got a confirmed from this company sunday evening that my charges were cancelled and I will be refunded. Ironically that stated in there email that they couldn't fulfill my order. Well then, don't take my money. Stay far away from this company. They don't take phone calls and don't return emails in whichever manner you submit.

I ordered my package on March 13th 20/20 and today is April 5th and I still have not received my package they have not tried to contact me or anyting let me know about my package they do not care for the customers I would never order from them again

Don't know what this outfit does, but it certainly isn't fulfilling shipments. Placed an order on 3/22/20 for an item that was currently listed as having 18 in stock and immediate shipping. After several days not shipping as promised I sent an email inquiry that never got answered. Then tried their chat feature only to be told it wasn't working. Called, got voicemail, never returned my call. Might have been a coincidence but soon after leaving them a bad review I got an email from them apologizing for the delay, the problem had been resolved, and promising delivery within the week by FedEx. However 6 days later they cancelled my order. I understand longer shipping times and periods of low stock in the current environment, but this is no way to run a legitimate business. I only wish I had checked the reviews here on Trustpilot first!

Don’t waste your time or money. I had the same experience with this place as many others are posting. Ordered a case of toilet paper that said was in stock. They charged my bank account, says item was shipped, but have not received a tracking number. 2 weeks later still nothing. Have emailed them twice with no response. Questioning if this is even a legitimate company.

I tried to place a test purchase of 2 cases(196 rolls) of toilet paper to distribute to friends and family who are essential employees and can't take the time to stand in line for an hour to get toilet paper. Restockit showed the product was available, the order went through and they charged my credit card. 2 days after I placed my order, no tracking number, but status shows as shipped. Its been 13 days, 10 business days. I sent emails asking for status, no contact or information. I'll stick with my local, reliable, distributior for my future small business needs. I'll be contacting my credit card company today to dispute the charge.

Same as the others...placed an order on 3/25/20 and my credit card was charged. I did not receive an order confirmation so I contacted them twice about it and no response at all. Ill be disputing the charge with my credit card company.

Ordered on March 12th/ guarantee date March 16th , never received necessity items on the 16th, contacted several times to no avail, got a cancellation notice on March 21st, still no Refund, Very Poor Customer service , Will not be ordering Again...