Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
806 reviews
RestaurantwareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
Restaurantware (restaurantware.com) has 806 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
806 approved reviews, newest moderated first
Excellent shipping and reasonable price but the product was terrible. It did not have the shortbread crust texture. It was over crisped and stale tasting. I was hoping for a better product but was disappointed. I am willing to try a different product in the future.
By Flo V.
The website is slow and cumbersome. Soon after my initial order I receive an email stating my invoice is past due. Now I'm hearing other accounts are having a hard time ordering products because it is out of stock.
By JEFF L.
I was offered $20 but the portal would not let me login in order to activate the promo. I emailed customer service and was informed that nothing could be done because I didn’t log in.
By Ed P.
Response from Restaurantware· Sep 21, 2020
Very sorry for this inconvenience. The use of promo codes requires the user to be logged into their account. If you do not have an account, you can create one prior to your order and use the promo code at checkout. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Great Available Selection. Precise and Very Timely.
By Food Guys C.
You were supposed to deliver 08/18/20 , it’s Saturday night 08/19/20 , I do not believe you will deliver Sunday , so I am still waiting for you ... is it fake information you gave to you customers , just to seams to be efficient ? Because obviously you are not .
By Yvan D.
Response from Restaurantware· Sep 21, 2020
We are very sorry for this inconvenience. It appears that FedEx in your area is delayed as the package has been at the local facility since 9/17/20. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Excellent customer service and delivery was on time.
By Tim C.
Great products, really good looking stuff!
By Tyler H.
Love these spoons!! Nicely made, sturdy and eco friendly!
By Tammy G.
