Excellent customer service
Excellent customer service, very quick and prompt follow up about the request
By Jose M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
806 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
Restaurantware (restaurantware.com) has 806 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
806 approved reviews, newest moderated first
Excellent customer service, very quick and prompt follow up about the request
By Jose M.
Great Product. Quick Shipping
By Faith W.
Product arrived with over 70% broken. Customer service difficult to deal with regarding refund, in the end would only issue a store credit.
By diane K.
Response from Restaurantware· May 10, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
These placemats are just what I was looking for. I have a nice tablecloth on my kitchen table, and was looking for good quality vinyl placemats to protect the tablecloth during meals. Love the color blue that I got… matches perfectly.
By A. M.
I will never order from this company again. I specifically asked questions seeking clarification regarding chair covers. I would have never paid $100 for 10 chair cover when their is other vendors with the same exact item for a lower cost and better quality. I needed 100 for my baby shower this past weekend and I was devastated when it was only ten. I am able to get a refund however, its a restocking fee and no reimbursement for shipping.
By KW
Response from Restaurantware· May 3, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Items came quickly and in good shape.
By Carla
Fast good quality100%
By Peeradej A.
High quality product
By Jordan R.