Only 2 of 48 Broken
One broken glass in each case, I was expecting more and order three cases for that reason. You could only send me two cases which ended up Ok because I only lost the two glasses from breakage rather than many more.
By Paul R.
Saturday, November 7, 2026 · Customer reviews of US businesses

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136 reviews
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Restaurant Equipment & Kitchen Supplies Headquaters. Explore a big selection of restaurant equipment and commercial kitchen supplies at Cresco Resco, Kitchen Supply Store. We carry commercial refrigerators, commercial kitchen equipment, restaurant supplies, stovetops, ovens, baking equipment, fryers, glassware, woks and more. Open to the Public.
Cresco Resco (restaurantequipment.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 8 reviews with 4 stars · Clear filters
One broken glass in each case, I was expecting more and order three cases for that reason. You could only send me two cases which ended up Ok because I only lost the two glasses from breakage rather than many more.
By Paul R.
Ordered online, order was ready, also bought a few other items when I came in. Nobody acknowledged me when I came in or was looking through the aisles. Both associates seemed to have trouble working the register, but were friendly enough.
By Dale C.
There were some issues getting the equipment delivered. Eventually resolved with the help of Brenda at the online order desk.
By Ardenia Sue M.
the caddie wheels came when expected and work great. the only slight down side is that due to the cost, I'd say the value was quite 'fair', but not exceptional.
By MATTHEW W.
Response from Cresco Resco· Mar 5, 2025
Thank you for choosing Cresco Resco / restaurantequipment.com
Great machine. Minus one star due to the bean reservoir top being cracked.
By Reid H.
Response from Cresco Resco· Jan 6, 2025
Thank you for choosing restaurantequipment.com, we will try to improve on the product with the manufacturer.
Thank you for the follow up regarding my order. I had a little difficulty following or knowing when my product would arrive. Looking forward to placing future orders.
By Jill R.
Response from Cresco Resco· Oct 9, 2024
Thank you for choosing Cresco Resco, we will improve on shipping arrival times for future orders.
I needed replacement forks and spoons and found just what I needed. However, instead ig getting 8 forks, I received 8 dozen forks as their website was not clear about it being a package of 12. They were very cooperative about the return of extra forks!
By MK
Response from Cresco Resco· Oct 9, 2024
Thank you for choosing Cresco Resco, we will improve on production descriptions so its clear for the amount of quantities on the website.
They had what I needed and shipped out in a timely manner.
By Dominion Senior L.
Response from Cresco Resco· Oct 9, 2024
Thank you for choosing Cresco Resco / restaurantequipment.com