Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
473 reviews
Restaurant.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Saving money on dining out is easy with Restaurant.com gift certificates. Find restaurants in your area and get $25 restaurant gift certificates for only $10! Start saving today.
Restaurant.com (restaurant.com) has 473 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
473 approved reviews, newest moderated first
Everything was easy Pease from purchasing the certificate to redemption. I totally recommend this product.
By Renee S.
Response from Restaurant.com· Aug 11, 2025
Hi Renee, Thank you so much for the 5-star review! We're so thrilled to hear that you find the Restaurant.com site easy to navigate and easy to purchase and redeem! Wishing you many more happy dining adventures!
When it works, it's wonderful. However, I would venture to say that most (over 75%) of the restaurants listed that have deals will not accept the certificate. They either know nothing about it or tried to get Restaurant.com to remove it with no luck. I myself have emailed them to tell them certain restaurant aren't accepting the certificate; yet, the certificates still remain on the website. So proceed with caution. Make sure you call the restaurant first to see if they are accepting it. You can tell the restaurants that don't accept it as those are the ones with either no reviews at all or no reviews in years.
By GD
Response from Restaurant.com· Aug 8, 2025
Hi GD, We’re sorry for the frustration this may have caused. All restaurants on our site have formally agreed to participate in our program, but if one unexpectedly doesn’t honor a deal, your certificate never loses value and can always be exchanged directly in your account. Restaurant availability can change, which is why we recommend using the “Show Deals Only” filter to see restaurants currently offering deals in your area. We appreciate feedback about individual listings so we can verify and update them as needed.
Unfortunately Facebook has included restaurant listing on the site that cannot be accessed for discount certificates. I sincerely hope that Rest. will return to listing for which certificates can be obtained for ALL restaurants listed,
By PAUL F.
Response from Restaurant.com· Aug 8, 2025
Hi Paul, Thanks for your feedback. We don’t post restaurant deals on Facebook—our offers are listed only in our directory at Restaurant.com. For the most up-to-date participating locations, we recommend browsing our site and using the “Show Deals Only” filter. This ensures you’re viewing only restaurants currently offering deals. We appreciate your input as we work to keep browsing for new deals and redemption as clear as possible.
It might not be restaurants.com fault as much as the people at a timeshare presentation that called this a $200 dining credit. It's a 10% coupon if you spend so much $$ at only 3 restaurants of the literally hundreds in the beach cities area of LA. All 3 places are low end places (a pizza joint, a chicken shak, and a soup/salad place - all 1 or 2 star places).
By Scott S.
Response from Restaurant.com· Jul 29, 2025
Hi Scott, We’re sorry the offer you received from a third party wasn’t what you expected. All of our partners agree to present the offer in accordance with our marketing standards to ensure it’s clear and transparent—but unfortunately, they don’t always get it right. The "$200 dining credit" you received is equivalent to 20,000 Restaurant.com points. These points never expire and can be broken up however you like—so you’re not limited to using the full amount in any single establishment. Many customers find more variety and availability by redeeming their points in $10, $25 or $50 increments. While our dining deals are not stored-value gift cards, they are designed to offer up to 50% off your final bill at participating restaurants - and you receive the full value of the dining deal. So with a $200 dining deal, you'll still get the full $200 off of your restaurant bills, provided you meet the restaurant's minimum, which is usually 2x the face value (for example, a $25 dining deal may have a $50 minimum spend, so you'll save 50%). Each establishment sets its own minimum spend requirement and agrees to participate in the program. These details are clearly listed on our website. You can browse and redeem your points at any time and even exchange your unredeemed certificates if something doesn’t work out - no questions asked. Thanks again for your feedback—it helps us ensure better transparency all around.
I bought some gift certificates about a year and a half ago, thinking they could be used at popular restaurants. So far I have NOT been able to use any. First issue was the limited number of restaurants in my area available. I was under the impression that the certificates could be used almost anywhere. Second issue, my certificate ID numbers no longer work because the we site requires a 12 digit code and mine are only 9 digits. Going round and round with restaurants.com was finally able to convert one certifcate to points which I am supposed to be able to use on diningdiscountpass.com according to the help people. However, now I cannot get into that account. The Reset Password does absolutley nothing. many emails later, I just get the same information reiterated, but I still cannot get into my account and cannot use the certificates that I purchased. So, this has been a complete waste of money and time! No, no one has contacted me about my "diningdiscountpass.com" password. I did get another reset for my "restaurant.com" account, but I Do NOT that one. I have no problem getting into that account. And it is NOT a problem of a particular restaurant not accepting my certificate. I have NOT even been able to generate a certificate for ANY specific restaurants......
By Steve P.
Response from Restaurant.com· Jul 18, 2025
Hi Steve, We’re sorry for the frustration this may have caused. All restaurants on our site have agreed to participate, but if one unexpectedly doesn’t honor a deal, your certificate never loses value and can always be exchanged for another option. We’ve been in touch with you directly regarding your password issue, and we appreciate your feedback.
website is very misleading, it appears you can use the e gift card at any restaurant on the sight which is not true at all. I would not recommend this as a gift for anyone as the restaurants that you can order from are not popular. I searched my city (Lafayette, In) to see what restaurants accepted restaurant.com cards and it was ! restaurant! and it was closed !! don't ewaste your ,money
By Tmd
Response from Restaurant.com· Jul 15, 2025
Hi Tmd, We’re sorry to hear you were disappointed with your experience. Just to clarify, Restaurant.com works as a directory — participating restaurants choose when to offer deals, and they can add or remove them at their discretion. To see only locations currently offering a dining deal, we recommend using the “Show Deals Only” filter at the top of the search results. While not every restaurant has an active offer at all times, many users find value in discovering new spots, reading reviews, and saving up to 50% when deals are available. Thanks for sharing your feedback — we’re continually working to improve the experience.
The restaurants that we have used have been great with Restaurant.com
By Eddie M.
Response from Restaurant.com· Jul 8, 2025
Hi Eddie, We are thrilled to hear that you've had great dining experiences through Restaurant.com; thank you so much for taking the time to leave a review to let others know about your experience. Wishing you many more happy dining adventures!
Literally everything we clicked on does not offer anything. And there is NO contact us! The site should just be shut down since none of the places listed is offering any deals!
By CRYSTAL M.
Response from Restaurant.com· Jul 2, 2025
Hi Crystal, We're sorry to hear you had trouble finding available deals. Our site is a national restaurant directory, and participating restaurants can add, modify, or remove their deals as they see fit. That's why the directory has a filter to display only those restaurants with current deals. To do this, we recommend clicking on the “Show Deals Only” filter at the top of the search results page. That will help narrow your results to just those restaurants with active offers. Many of our users find value in browsing the full directory to discover new restaurants and read reviews—and when deals are available, it's a great way for diners to save. If you need more support, feel free to reach out to us at restaurant.com/FAQ and you can find our contact information there.
