ReservationClubsReviews of reservationclubs.com

Either a SCAM or the most incompetent agency around. Booked through them, 24 hours prior no ticket. Called every few hours and the ticket was always a few hours away. Finally received the ticket 6 hours before the actual flight. Showed up at the airport and the airline said the ticket was invalid, and had to pay 7x the original price to actually make our flight. We tried working with them to make it right but they just blame the airline and the refuse to refund our extra cost due to not having a valid ticket, only half the original cost and expect is to trust that the return ticket will be real.

I was forced to at least give them a star, but they get none from me this company that has multiple names please I beg you do not trust them with any travel plans at all. I booked rate two weeks in advance for a flight for Friend and I to then be called to say that I don’t have a flight and they have to put me on another one and that went on for hours driving two hours to another airport to get on a flight to then get to the counter. Once I receive a confirmation saying the flight had been canceled due to fraud not only was I embarrassed because they thought it was me but now and I’ve driven all this time and won’t be boarding my flight once again I wind up having to contact my bank to get a refund and purchasing through Priceline because at the time the tickets were so sky high, and I was traveling out the same day, I recommend not to use them at all. Yes, they are very friendly over the phone, but this company screams fraud across the board. I have no reason to lie about this situation and as a matter of fact, I should have made this post long ago. This happened 8/8/26

SCAM SCAM, if u book w them lock ur card and keep it locked because someone took a trip somewhere on me. They did not book my flight they told me the amount for the flight went up then they waited some days later and my card was charged $236 by Southwest Airlines but when u call the airlines u are not on there list and the 3 party these people want answer the phone so don’t use any of them plus they are all the same shell companies. Just buy the ticket directly from the airline itself. We work to hard for our money in this economy. Hope this helps someone.

Three days prior to departure, I booked a return flight with ResrvationClubs via their website and noted the the booking reference (7322D2) on paying the amount due. I waited 24 hours before contacting them by email to chase receipt of the email confirmation. I then noticed that I had misquoted my email address so emailed them again to verify the actual email to which they should send the confirmation. ReservationClubs failed to deal with my query and no email confirmation was received. On the day prior to departure, I contacted JetBlue, the airline, to verify the booking and they confirmed that no booking in my name had been made. I then frantically had to book other flights at very short notice. ReservationsClub were woefully inadequate in helping me resolve my issue and in communicating with me. They failed to explain why no booking was actually made nor payment charged. Consequently, I will never use them again and urge you to avoid them.

Customer service was awful. I couldn't get ahold of anyone and when I did they were rude. A manager even yelled at me. I specifically mentioned that I needed to fly with my mother in a wheelchair on the way back to my home and was assured that I was on the same flight as her. When the day came I wasn't on the same flight and there was no note made on my reservation so they wouldn't fix it. They repeatedly told me no seats were available on the flight with my mom, however I went online and saw that there were seats still available on that flight. When I asked to speak with someone based in the United States, they made excuses and wouldn't transfer me. When I cooked it was a certain price, and when they actually booked my flight, the price doubled. Don't trust what they say is the cost up front.

When i get to the Airport with my 70 years old unhelathy mother and me we backed from Airport because the flights which they sent me boarding pass are not showing in the system and our name and tickes are not in their Airline counter 's computer! And the flight wasn't sowing Cancelled and they keep calling me the fligt is cancelled then they changed me to other flights again and that flight also not showing anything in the Airline's computer! They said they will refund my money but it has to wait 5to7 business day. And i don't know my money 698.86$ will be back to my account or not.I 'll wait and see. If they really refund me back i'll let you guys know from here! 99.99 %is fake company that's what i'm thinking. But i'll see they will refund my money or not!

Don't trust this site. I placed a reservation online only to be told that I needed to call them to confirm the flight. I called and was told that my flight that I submitted payment for was not available any longer. I was only provided with a more expensive flight afterward. Their sole purpose was to get me to call them and inform me that my initial reservation was no longer available and to charge me more. This is a scam. Don't trust this website or their flight information.

I booked a flight through Reservation Club because they offered a competitive price. The booking process seemed straightforward, and my payment was processed immediately. However, after paying, I received an email saying that my booking was still unconfirmed and that the fare was not guaranteed, despite the fact that I had already paid. I also paid an additional $58 for carry-on baggage, but my booking then stated that no baggage was included. From that moment, the experience became very frustrating. I tried to contact the company by: * replying to their emails; * calling their phone numbers multiple times (at least six calls); * sending WhatsApp messages. Despite all these attempts, I received no meaningful response. Instead, I received an email stating that this was their “second attempt” to contact me and warning that my booking could be cancelled because they could not reach me. This was surprising because I had already made every effort to contact them. At the time of writing this review, I am still waiting for a proper response and confirmation of my booking. Based on my experience so far, I cannot recommend booking through Reservation Club. If customer support improves and my booking is resolved correctly, I will happily update this review. Until then, I can only describe the process as stressful, confusing, and disappointing.