Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
56 reviews
Rentec DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rentec Direct is listed under Internet & Software in Grants Pass, Oregon.
Rentec Direct (rentecdirect.com) has 56 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
56 approved reviews, newest moderated first
Rentec is always quick to reply to my requests for information. I love the product and company!
By Ellie M.
Response from Rentec Direct· Feb 24, 2026
Thank you, Ellie! We're glad to hear that you're having a good experience; we are always here when you need us!
I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!
By Molly
Response from Rentec Direct· Feb 24, 2026
Thank you for taking the time to review, Molly! Myra is always happy to help, and we'll be sure to pass along your thanks!
I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself. We have been using Rentec several years now and it has made our office work smoother and efficiently.
By Frances C.
Response from Rentec Direct· Feb 24, 2026
Thanks, Frances! We're glad your question was answered; Myra is always happy to help! We'll be sure to pass along your thanks to her, and we're glad you're having a good experience with the software.
What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.
By Sandra
Response from Rentec Direct· Feb 24, 2026
Thank you for taking the time to review, Sandra! Glad to hear that you're having a great experience, and we'll be sure to pass along your thanks to Myra. Please reach out whenever you need!
I want to thank Colton from RentTech Direct for the outstanding support. He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently. His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency. Highly recommend!
By Paula T.
Response from Rentec Direct· Feb 24, 2026
Thanks, Paula! Colton loves ensuring that our clients become experts with the software. We're glad to hear you feel confident moving forward, and we're always here when you have any questions!
Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!
By Julia
Response from Rentec Direct· Feb 24, 2026
Thank you for taking the time to review, Julia! So glad to hear you had a good setup experience; we'll be sure to pass along your thanks to Colton!
I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.
By Marianne L.
Response from Rentec Direct· Feb 24, 2026
Thank you, Marianne! It's always great to hear from long-term clients, and wonderful to hear that you're having a good experience. Our team is always here when you need us, and we'll be sure to pass along your thanks to Denys!
thanks! your customer service is always quick and helpful!
By Nick M.
Response from Rentec Direct· Feb 24, 2026
Thank you for taking the time to review, Nick! Glad to hear you had a good experience with our team! Don't hesitate to reach out whenever you need!
