Bookworm
The overall experience has been good and prices are fair. I seem to find the books I need and will continue to rent or purchase books, thank you.
By Serena
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
313 reviews
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rentbooks.com is listed under Books & Magazines in Salem, Oregon.
rentbooks.com (rentbooks.com) has 313 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
313 approved reviews, newest moderated first
The overall experience has been good and prices are fair. I seem to find the books I need and will continue to rent or purchase books, thank you.
By Serena
I ordered my books and they came right away, no hassle. I got them within 3-4 days of ordering.
By Kait
Quick turn around time and economical price.
By Nicole
I purchased an e-text from this company. I needed it fast for an online class, so I couldn't order with free shipping. This company had a VERY affordable option for two day shipping! It arrived just on time and neatly packed.
By Steph
Fast and exactly what we needed. Thank you!
By Brandi
I found this website while looking for cheap books. AT first i was a little hesitant to order from here since i have never heard of this site before.But i went for it and its great. I usually use expedited shipping for a little extra fee and my books have gotten to me very quick. I am very pleased with this rentbooks.com. This semester i have rented/bought all my books here. They really have the best deals!
By AZ
Ordered My text book thinking it would come with all of the material needed for the class, Nowhere did I see saying that it was missing one of the discs. Emailed them about it and they wouldnt fix it, because I was dumb and ordered it that way
By David
Response from rentbooks.com· Sep 5, 2016
Since our rentals are usually in used condition, we can't guarantee that they will come with any supplements as used books normally aren't sold to us with those supplements. We do state in our rental policy that our rental books may not come with supplements. If you wish to return the order, please let us know.
I had just wanted to rent my books this semester seeing as I'll only need them for one class, and probably never again. So I rented my books through you guys, and I didn't get my access code when it says the access code would be with it. Now I can't even do my assignments until I purchase an access code. There's no phone number to actually contact anyone, and I have to chat with someone online like a chat room and I don't even know if they're real or a robot. All around frustrated. I don't have what I need and I spent good money on what I thought I was getting... Especially on a rental. And the only thing the guy online did for me was give me a shipping label to ship the book back. I need the book! And I needed you guys to give me the access code like it says it has. Sadly, I won't use you again, and I won't recommend you either.
By Gabrielle
Response from rentbooks.com· Sep 5, 2016
Unfortunately since all of our rentals are usually in used condition, we can't guarantee that supplements such as access codes will be included. Since access codes only have a one-time use, we usually only guarantee that these will be included if you purchase the New package edition of the textbook. You are welcome to return the order for a full refund with the label previously provided.