excellent service
Fast and products were exactly as described. Thank you so much
By Rhonda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
313 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
rentbooks.com is listed under Books & Magazines in Salem, Oregon.
rentbooks.com (rentbooks.com) has 313 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
313 approved reviews, newest moderated first
Fast and products were exactly as described. Thank you so much
By Rhonda
The delivery time and price were excellent! I hope the return process is just as smooth.
By Lo
My book came on time and in good condition. I hope it'll be just as easy to return!
By Dede
I would say considering the price, I got a good deal. However, my classes start in two day's and I still don't have my textbook ordered on 8/20/15 and money taken from my account on 8/21/15. Not so happy because this is the first book(and most expensive one to get from my college's book store)I ordered and still don't have...OTHERWISE, I am good and happy and I may consider using rentucom in the future(if I get my book before class that is.
By Dolores
Response from rentbooks.com· Sep 12, 2015
Hello and thank you for your review. Our records show that you had selected standard shipping as your shipping option. Standard shipped packages normally arrive within 7-10 business days. Our records show that your order shipped on 08/20/2015 and was delivered on 08/27/2015, which was within the delivery estimate.
Two of the three items ordered were delivered several days earlier than expected,which was great! The other item was out of stock and, evidently would not be restocked. It would have been helpful to have known that when ordering. We may have been able to find it somewhere else for sale or rent.
By Sandra
Rented textbook for college and the package arrived timely and in good condition. In fact, condition of book was better than described.
By Sherry
One of the books I ordered was a "new purchase", however when I received the book it was a used book.
By KENNETH
Response from rentbooks.com· Sep 12, 2015
Hello Kenneth, thank you for taking the time to send a review. Our records show that the item: Rules for Writers was purchased in new condition. If you received this item in used condition, please send an email to us at [email protected], so that we can look into this issue. If you’re referring to one of the rental books, rental books are only guaranteed to be in good used condition. It is possible for a new rental to go out, however, we do not allow for new or used preference with rental items. I apologize for any confusion or inconvenience.
The books were delivered on time and I got updates via emails . A great experience!!! My first time ordering I will recommended !! 😀
By Anthony