easy to order
ordered for the first time; easy to place order....but paid extra for 3-5 days vs. 7-10 which I wasn't happy about but you never know... took them 8 days from time of order to arrival.
By Gayle
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
313 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
rentbooks.com is listed under Books & Magazines in Salem, Oregon.
rentbooks.com (rentbooks.com) has 313 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
313 approved reviews, newest moderated first
ordered for the first time; easy to place order....but paid extra for 3-5 days vs. 7-10 which I wasn't happy about but you never know... took them 8 days from time of order to arrival.
By Gayle
The book that was sent to me was brand new, in excellent condition. This company ships really fast! This will be my go-to from now on for school books!
By Joy
I ordered wrong text, was unable 2 get in contact with anyone. Sent an email no response. I returned book and not sure if I would be eligible for a refund. I'm reordering the textbook but from another book rental website. I'm disgusted
By Marielis
Response from rentbooks.com· Jan 29, 2016
Hello - Emails can take 24 business hours to be responded to. Your email was responded to yesterday on 01/27 when you were given return instructions. You'll receive an email confirmation once your return has been received and processed. Thank you for your patience.
I received the exact book in the exact condition that was described. Fast delivery. I have no complaints
By tiffany
The textbook I rented was clean, limited highlighting, and in terrific shape. Sometimes that may not always be the case but it was this time. Glad I went with Rentbooks.com!
By JR
I paid for shipping and tracking said I would get it in 3 days. Did not receive until 5 days.
By Glenda
Response from rentbooks.com· Jan 29, 2016
Hello - Our records show that your order shipped on 01/19/2016 via Expedited shipping which takes 3-5 business days to deliver. Your order was delivered on 01/25/2016 which was within the delivery estimate. I apologize for any delay.
I have not received my book- you could be a little quicker-
By anna
Response from rentbooks.com· Jan 29, 2016
Hello - Our records show that your order shipped on 01/19/2016 via FedEx Smart Post which normally arrives within 7-10 business days. Your order delivered on 01/27/2016 which was within the delivery estimate. If the order arrived too late for your needs, you are welcome to return for a refund.
I received my textbook right in time for class to begin.
By GEORGE