excellent
book is as described, upgrade to 2days shipping worth it every penny
By p. N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
313 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
rentbooks.com is listed under Books & Magazines in Salem, Oregon.
rentbooks.com (rentbooks.com) has 313 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
313 approved reviews, newest moderated first
book is as described, upgrade to 2days shipping worth it every penny
By p. N.
this was a very painless process to order the book & the time I received it was impeccable. I am not too sure about how to send it back, as I don't see a mailing label that they advised would be emailed, but I have no worries that customer service will be able to assist me with that.
By Ardell
The shipping and the condition of the textbook got here on time and undamaged. The access code worked without any issues as well. I would buy from here again!
By Brent W.
Needs improvement overall. Customers should be able to track their orders while they are on the way. Email replies should be delivered more promptly, and there should be an option to contact the company by other means such as phone.
By renter
Liked the pricing, fast shipping. Only the condition of the book wasn't all that good. But would definitely buy again.
By Meri
I had the wrong books send to me but they were very quick to fix the problem. They send me my books overnight with no extra cost and were very polite and helpful. Defenetaly using them againg next quarter.
By C F.
Website was helpful. I still have not recieved my book due to the mail carrier RentBooks goes through.
By Ajhee
Response from rentbooks.com· Apr 12, 2016
I apologize for the delay and inconvenience. Tracking has not updated since 3/28/2016 when there was a delivery exception. A full refund has been processed. If you happen to still receive the order, please let us know.
I needed a book for college. Bought it here for almost half the price
By Juan