Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
377 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need an underwater lift bag? Yes, we rent that. We have underwater lift bags with capacities from 200 to 100,000 pounds. Perhaps your job requires a large diameter pipe plug. We offer inflatable pipe plugs in sizes up to 10 feet! Want to lift a house or a bridge? Check out our heavy lift air bags and pneumatic lifting systems. We also have a wide array of cordless, pneumatic, and hydraulic underwater tools. We ship them to you or your job site, anywhere in the world. If you prefer to buy than rent, we also have amazing prices on all our items. Rental Tools Online is a unit of National Tool Leasing, which has tremendous buying power. Take advantage of this combination of pricing and equipment you won't find anywhere else!
Rental Tools Online (rentaltoolsonline.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
377 approved reviews, newest moderated first
Will has exceeded my expectations of great customer service. Will went above and beyond and helped us save our boat. I can’t say enough about this company and will recommend them to my friends and family.
By Adrian R.
Response from Rental Tools Online· Oct 24, 2022
Adrian, Thank you for your business and the excellent 5 Star review! Love to see reviews like this! Let us know if you ever need any of the Joint Zone MSP lift bags again and we will be happy to help.
So, it seemed like so many things went wrong that were, for the most part, out of RTO's control. They lost power to their warehouse for over a day so they were unable to process and ship orders. I had placed my order that morning before sales knew of the outage. This was also a time sensitive order. I had purchased 2 Day Express shipping on a Wednesday to arrive by Friday. With the power outage, they couldn't ship until Thursday and then the shipping cost would greatly increase due to Saturday drop. They were unable to cover that extra cost. I pushed my work to Tuesday, and they said they could for sure get the equipment to me by then. It seems like they must have gone ahead and covered my 2 Day shipping cost because both items arrived by Sunday midday. The customer service I received from multiple people was just outstanding, and they did everything in their power to keep my costs down. The equipment worked perfectly as well.
By Taylor S.
Response from Rental Tools Online· Oct 24, 2022
Taylor, Thank you for taking the time to give us this open and honest review. We are glad to hear the Joint Zone MPS lift bags worked perfectly!! We appreciate your business and hope you all will come back for your next project.
Tool arrived on time and worked well. Was very happy with my first experience.
By Lane P.
Response from Rental Tools Online· Oct 24, 2022
Thank you for your business and the kind words. It was pleasure working with Lane Plumbing. Let us know if you all ever need another 5E smoke blower or anything else that might help out.
Several purchases with Rental Tools Online. Always smooth and easy, never an issue. Great customer service, quick shipping.
By GEOFFREY N.
Response from Rental Tools Online· Sep 12, 2022
Geoffrey, Thank you for your continuous support. We highly appreciate your business. Let us know if you ever need additional Sava/Trelleborg Lift Bags, we got them in stock and ready to ship immediately.
EXCELLENT CUSTOMER SERVICE, FAST DELIVERY, WOULD RECOMMEND TO OTHERS
By Angela S.
Response from Rental Tools Online· Sep 12, 2022
Angela, Thank you for coming to R.T.O. for your underwater lift bag needs. We would love to hear your thoughts on the new Joint Zone MSP 600s. Don't hesitate to reach out if you have any technical questions or need any accessories.
Perfect. Ordered four subsalve underwater lift bags for my boat lift, for shipment to Atlantic Canada, via FEDEX and was flawless and earlier than promised; always like it when a company under promises and over delivers. Certainly better than the other way around....looking forward to using them to remove my boat lift in October, but the bags look super strong and durable. Would definitely use again; perfect experience. Richard from Nova Scotia
By Richard
Response from Rental Tools Online· Sep 12, 2022
Richard, Thank you for the purchase and sharing your experience with our company. It was a pleasure to work with you and if anything is needed the future, we are one phone call or email away.
Best place to get all our underwater tools and lift bags. Hunter is always a pleasure to deal with and shipping is always super fast, Thank you!
By Dallas Fields @ Fields Dive S.
Response from Rental Tools Online· Sep 12, 2022
Dallas, Thank you for coming to R.T.O. for your underwater lift bag need! Let us know what you think about new Joint Zone MSP 4800's. Contact us if you have any questions or if we can help in any way.
Rental tools Online, you guys are fast! Highly recommend! Thanks
By Michel C.
Response from Rental Tools Online· Aug 9, 2022
Michel, Thank you for your business and the excellent review. Let us know what you think about your new Joint Zone MSP underwater lift bags. Don't hesitate to contact us if you have any questions or if we can help in any way.
