Renew YouthReviews of renewyouth.com

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4.6/ 5

Excellent

169 reviews

Renew Youth4.6Excellent

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About Renew Youth

Renew Youth specializes in hormone replacement therapies for both men and women, helping address issues like menopause and andropause. Established in 1999, we offer personalized treatments aimed at improving energy, libido, and overall well-being. Our approach includes custom-tailored programs based on lab results and consultations, with at-home treatments such as medications, supplements, and injections. We focus on better aging by providing solutions designed to fit individual lifestyles.

Renew Youth (renewyouth.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.

Also known as: renewyouth.com
Website: renewyouth.com
Category: Pharmacy & Medicine
Listed on The Fair Hearing: 2026

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Sep 15, 2026

The problem I seem to be having with…

The problem I seem to be having with Renew Youth is their lack of follow up. Once you go on hormones it takes a while to get it right meaning that until you do get it right, you are not going to feel good. You will be losing sleep, feeling kind of dizzy, kind of like how you feel when you get the flu. Not a good feeling. And they don't seem to care how you're feeling. They don't make sure scripts get to you when they should and no matter what you tell them how it affects you, oh well, they could care less. They tell you they will put it in stat, that it will be handled stat. That is not true. If by stat they mean a solid week for preparation and then on top of that shipping which could be another 5 days! In the meantime, you are on a hormone rollercoaster and they could care less. That's not what I expected from this company. I thought they would be more responsive. I was wrong. And they are not cheap. So you spend all this money and you are treated like nobody cares. How very sad.

By kathy S.

Response from Renew Youth· Sep 17, 2026

We’re sorry to hear that this individual was dissatisfied with their experience. We take concerns regarding communication, medication fulfillment, and customer service seriously. As a healthcare organization, we have an obligation to protect patient privacy and therefore cannot discuss individual treatment, communications, or circumstances in a public forum. We can say, however, that our team makes significant efforts to provide timely support and address concerns as they arise. Customer service is a fundamental part of our mission, and we routinely go above and beyond to assist patients when unexpected issues occur, including taking additional steps at our own expense when appropriate. We also expect communication between our team and those we serve to remain respectful and professional. Our staff work diligently to assist patients, and we believe that mutual respect is essential to a productive provider-patient relationship. While we regret that this experience did not meet this individual’s expectations, we stand behind our team’s efforts and commitment to providing compassionate, responsive care. We wish them well and hope they find a healthcare provider whose approach is a better fit for their needs.