ReliableSite.NetReviews of reliablesite.net

It's rare for a happy customer to post a review, but really easy for an upset customer to do so. Reliablesite has been hosting our servers for over two years, we couldn't be happier with the service provided. Both the network and support side of Reliablesite really rock. I definitely vouch for them.

Terrible experience, at first everything was so smooth until the attacks started hitting our server. After submitting all the information they needed their response was simply, "We do not guarantee protection" and "This will take months to implement a solution". Not exactly word for word but precisely their point. We had to make a whole infrastructure change in a matter of hours due to this as the attackers were not letting up and ReliableSite was highly unreliable. Not to mention when we send in the graphs showing the attacks they respond with "This does not match our DDoS check list". But when provided a PCAP they say it's something they need to put months of testing into fixing. Obviously, I understand that different types of attacks occur all of the time but I'm certain that I am not the only one that has experienced this attack as they advocate for these types of game servers in their protection and selling points. Will never host there again.

Took a 10Gbps server New York metro city data center at just 69$ approx. The delivery was fast but speed was pathetic. I received hardly 1Gbps speed. Most of the time it was 800-900 Mpbs.

***** DONT USE THEIR SERVICES IF YOU CARE FOR YOUR BUSINESS REPUTATION ***** The worst datacenter I have ever been with. On my Ticket: 1FE-2756D7C1-006F I requested for upgrade to my RAM. They took the money and kept the ticket on hold saying it will take time to visit datacenter and upgrade hardware. I waited, waited.. somehow I kept my clients have patience, they were waiting for the servers. day passed. nothing happened. Next day they started saying "the working time is 9am to 5pm est" I again waited.. my clients started to get angry . I still waited hoping, I would get the RAM added anytime. at 9pm, they said your server is up and VMs are working fine. ( The ticket was for RAM upgradation).? This ticket was for ram upgradation. after my reply. they ticket again was on hold. I waited.... waited At 11am, they said we can upgrade now. I immediately replied with confirmation, and again my ticket went on hold. I waited waited ... at 4 PM, they replied your server has maximum RAM and cannot be upgraded. like seriously?? I was wasting time for 24 hours? Dont' you think I have any other work? This kind of support is happening most of the time, not the first time. You guys are lucky, I can't abuse publicly here.

This is the most unprofessional company I have ever dealt with. We got a dedicated server built the server, uploaded our data, and commissioned it on 11/12/2020. We started using the server and suddenly with out even notifying anyone the server was down on 11/20/2020. Support was no where to be found. They don't have phone number, we where told to create support ticket, we created ticket # 106-274C0F64-0062 . It took them two days to respond. After two days of no service at all we receive email that shows a full refund of the amount we paid at time of activation, without any explanation what so ever. I would not recommend this company at all. They are not reliable at all.

This is an early review but the service these guys offer blown me away. You email them, within minutes thdy fix or reply its incredible and i use a few servers. Server is fast, no lag, tjey also installed my own windows on too with key when asked. Again a early review but they have surpassed my expectations in first day by a mile. Lets hope server does it job but looking at server, knowing servers its looking good

Ive had multiple dedicated servers at reliablesite over the last 4 years. No other host can beat their generousity and support! Thats a real good point at Reliablesite. Great prices for dedicated servers is part of this as well.

10 Stars! Perfect Dedicated Hosting in term of Price, Performance and After-Sales Support, Response on every ticket open is very prompt, excellent follow up service, everything is #1 Top notch! Thanks so much your support team and billing team are the Best! very prompt and professional Anees, Suraj, Radic, Midhlaj, Shalikh and the whole team. I like your service so much that this is my 2nd server signed up with your company already within 3 days. Thank you very much again! 10 Stars Super Highly Recommended!