ReliableSite.NetReviews of reliablesite.net

Been using Reliablesite on and off since 2017. The network speed is awesome, even better since they now offer unmetered bandwidth. I rarely have to contact support, but if I do, they respond within minutes and are ready to help. Servers are newer hardware like AMD Ryzen for example but cost less than any other host in the same area. A++++ for Reliablesite. The uptime is excellent. Reliablesite is very reliable for our hosting needs.

ReliableSite is an amazing overall dedicated server provider. I've been using them on and off for about 3 years now. The servers have been reliable, and the prices are absolutely phenomenal compared to literally any other dedicated server provider in North America. They're also one of the very few providers that do Ryzen servers in Miami or Los Angeles for a good price. The support has also been decent, and are fairly responsive when it comes to things like OS reinstallation or BYOIP. I did have some initial issues with network throughput on one of my servers, but those issues were quickly resolved when RS moved them to another switch/NIC. Overall, I'm loving ReliableSite so far and I would highly recommend their services to anyone who needs high performance and reliable bare metal Ryzen servers in North America.

Nice friendly tech support and customer service.

Very good DDoS Protection Instantly Protection Readies Teams Best Support

Good Support and Anti DDos

I've had a Dedicated Server with them for almost 2 years now. I had my Servers KVM stop working and after two weeks still no resolution, besides "We are working on it". (March 2022) As of 12 hours ago my server mysteriously went offline and hasn't recovered since, After contacting about the incident I was told there was a partial power outage and services were being restored. After around about 2 more hours since that ticket I contacted to find out more and was told nothing.(March 2022) This company advertises power redundancy with 100% SLA for their Miami location and yet my server just dropped dead offline due to a power fault.(March 2022) Update: After 13 hours of downtime the server was brought back online and I was told to contact their billing department in regards to their SLA Compensation, as of typing this I haven't heard anything from their billing department so who knows if they will honor it.(March 2022) Update: They have honored the outage with a credit, still not happy but I've made sure that if an outage happens again I am prepared.(March 2022) Update: This is honestly just disgusting, no communication and my server went down for another 7 hours on the 6th of April as of the 7th it's now down again due to maintenance I wasn't even notified about I am moving away asap, highly unrecommended. Don't even bother it's not worth the savings vs other reliable businesses.(April 2022) Update: The hardware is fine, as for networking it runs beautifully I'm still not happy about the lack of support or information on downtime but once I ask they seem to be honest about issues related to my service and they did honor their SLA price reductions which is good.

ReliableSite has helped us grow our business over the past two years. While the support can be a little redundant at times overall we have had a great experience. Recently we have moved from using their IPs to brining our own and their network engineer was very patient and spent hours working with us on configurations. Their DDoS protection is the best you can get except to maybe OVH. I highly recommend them!

I will say, the server I am renting (Ryzen 3950X) is of good quality. I have been with them for nearly two years now with no downtime so far (fingers crossed). I have been impressed as you get what you pay for as far as your product goes. If they don't have a product in stock, they make it happen with a product of higher quality for the inconvenience. Example: I wanted to use my points to get 8GB of RAM added, they didn't have that option so they gave me 16GB of RAM. I will agree though that if a mistake is made on their part, they're not always entirely helpful and it does turn into a too bad so sad scenario. BUT, I personally have not had these issues often and for the most part they have been incredibly helpful. These relatively rare inconveniences are a price to pay for the very good prices I suppose. No real complaints on my end so far.