Thank you for your hard work
Thank you for your hard work, Excellent customer services
By TERRY A.
Response from Reliable Hardware· Nov 17, 2025
Thank you for your business
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
198 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reliable Hardware Company is a leading U.S. supplier of road case, flight case, and audio-visual hardware. Founded in 1992, we specialize in high-quality latches, handles, corners, casters, aluminum extrusions, speaker grille hardware, and 19-inch rack components for custom builders, AV professionals, and OEMs. Based in California, we proudly serve customers across North America and beyond with fast shipping, deep inventory, and personalized customer support.Our products are trusted by case builders, touring professionals, integrators, and equipment manufacturers who demand durable, road-tested hardware. From recessed butterfly latches and twist locks to strap handles and steel corners, every part we carry is built to perform under pressure. We also offer a full range of black hardware, custom speaker grille solutions, and drawer slide systems to help bring even the most complex designs to life.Reliable Hardware is built on one simple principle: deliver the right parts, fast — with no excuses. Whether you're building for a stadium tour, a corporate install, or a DIY project, we’re your go-to source for professional-grade hardware that won’t let you down.Reliable Hardware — Trusted by Builders. Proven on the Road.
Reliable Hardware (reliablehardware.com) has 198 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
198 approved reviews, newest moderated first
Thank you for your hard work, Excellent customer services
By TERRY A.
Response from Reliable Hardware· Nov 17, 2025
Thank you for your business
Great follow up and quick shipping
By Withac
Response from Reliable Hardware· Nov 14, 2025
Thank you
This is the first time I’ve bought from Reliable Hardware and I was pleased with the road case hardware I bought. The quality is excellent and shipping was quick. I had a couple of questions and Gene at the email contact address responded quickly and was helpful.
By Olen
Response from Reliable Hardware· Nov 14, 2025
Thank you
Great products...arrived in a timely manner...
By MSA M.
They ship with USPS After I called and advised that it was never received, they suggested that I call the post office and try to ask if they still had it. After calling back several times, I left a message advising it was lost in the mail to please cancel the order since I had already delivered my Product to the customer using a replacement part. They proceeded to resend it by FedEx, called back when I finally got someone on the phone, I advised them the order needed to be canceled and sent, but I was told that I did not say, and it was already shipped. I told them I did not need it since it was too late, and that I needed a credit. I was told that they have already filed a claim with USPS and that I would just have to wait. After having FedEx return the package to the sender, I called and was told that USPS declined the claim and that they would appeal the decision, but there was nothing they could do since it was not their full
By DAVID
Ya’ll had exactly what I needed. Much appreciated! Thanks.
By Thomas F.
we received our on time with no issues.
By jeff K.
Response from Reliable Hardware· Oct 27, 2025
We appreciate your business. Thank you
Sent the measurements for a custom speaker grill and received exactly what was ordered with a fit and finish that I’m super happy with!
By John B.
Response from Reliable Hardware· Oct 27, 2025
Thank you