The young man was experienced
The young man was experienced, friendly and did a good job
By customer J.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
204 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1978, Reliable Heating & Air services Georgia homeowners with air conditioning and heating repairs, HVAC installation and heating and cooling maintenance. Reliable Heating & Air also provides same day emergency plumbing with over 25 licensed plumbers in Atlanta and electricians.
Reliable Heating & Air (reliableair.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 139 reviews with 5 stars · Clear filters
The young man was experienced, friendly and did a good job
By customer J.
Thomas did a clean, efficient and excellent job performing my yearly PM. Thanks.
By RML
I highly recommend Reliable AC Services for their excellent customer service, knowledgeable staff, and commitment to quality. If you're in the market for a new AC unit or need repairs, call this company!
By Keriston
The tech was able to figure out the issue we were having with our water pressure and running bowl filler. Communication was great and explanation of the issue was easy to understand.
By Terrence
Excellent service
By np
The service was absolutely amazing! Everyone was so helpful, patient, and professional. They took the time to break everything down and explain everything clearly, making sure I understood every step of the process. I truly appreciate how thorough and attentive they were. The experience was great from start to finish, and I would definitely recommend their service to anyone looking for excellent customer care!
By Nicole
Installation and Test occurred on time and was an efficient process.
By Philip J.
My experience was exceptional from beginning to end! My initial contact was with Scott and he was the consummate professional. Scott educated me on their product lines, took the time to address all of my questions, and recommended the best options for my home. What impressed me most was he never made me feel rushed or pressured and he supported me in making the right decisions to meet my needs. And then, he sent an amazing installation team! Cameron, James, and Thaddeus - were prompt, courteous, well-organized, communicated with me throughout the process and demonstrated an excellent attention to detail. They represented both Scott and Reliable exceptionally well. Reliable is doing an exceptional job of providing outstanding customer service through knowledgeable, caring employees who genuinely value their customers. I am extremely pleased with my experience and look forward to a continued relationship with them for years to come!
By KDR