Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
997 reviews
RegenexxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Regenexx pioneered interventional orthopedics, using the body’s own cells and natural healing abilities to treat orthopedic conditions and injuries non-surgically. Our treatment protocols are grounded in ongoing research and continuously refined through our dedicated R&D team, specialized laboratory, and patient-reported outcomes tracking data.Regenexx has developed the most advanced processing and treatment techniques used today and has published a significant share of the worldwide research on the use of bone marrow concentrate for orthopedic conditions.Only a select group of highly-skilled musculoskeletal doctors are licensed to perform regenerative orthopedic procedures using Regenexx treatment protocols and injectates. The doctors in our licensed physician network are independent medical providers and are not employees or agents of Regenexx. They have chosen to license Regenexx technology and treatment protocols for use in their regenerative orthopedic practice.Regenexx is dedicated to advancing orthobiologic treatments, research, and technology to support patients seeking alternatives to surgery or pain medications.Regenexx maintains an active patient registry that tracks patients’ progress and side effects, post-procedure using Regenexx injectates. Our outcomes database contains records on tens of thousands of procedures performed by physicians in the licensed Regenexx network. Those outcomes are transparently published and updated monthly at https://regenexx.com/results/Like all medical procedures, regenerative procedures using Regenexx injectates have a success and failure rate. Patient reviews on this site should not be interpreted as a statement on the effectiveness of our treatments for anyone else.
Regenexx (regenexx.com) has 997 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 148 reviews with 4 stars · Clear filters
Follow up Courtesy call would have been nice.
By Julie B.
Response from Regenexx· Sep 24, 2026
We appreciate the honest feedback. Staying connected with patients after their visit is important, and your experience is a helpful reminder of that for our licensed physician network. Thank you for sharing.
⭐⭐⭐⭐ Excellent experience with Regenexx for my knee injury! They provided a good, clear explanation throughout the process and made sure I understood my options. The follow-up was also excellent, and I felt well supported. Most importantly, the treatment worked for me and helped with my knee injury.
By Melanie D.
Response from Regenexx· Sep 1, 2026
Thank you for sharing your experience and results. We're happy to hear you're doing well!
My options were to continue to live with severe arthritis on both shoulders, have complete shoulder replacement for both shoulders, or Regenexx stem cell therapy. I know a few people who had the Regenexx procedure and were happy with the results. Dr. Bergum spent more than 2 hours showing me my shoulder xrays and doing an ultra sound on my shoulders explaining the arthritis issue and how the Regenexx procedure will alleviate the pain/discomfort. Parts of the procedure were painful for a short period of time, but after 1 year, I have very little pain in my shoulders. I do have some discomfort, but daily therapy/exercise is slowly relieving the discomfort.
By Jack A.
Response from Regenexx· Sep 1, 2026
Thank you for sharing your journey. We're glad to hear your experience with Regenexx and our licensed physician network has been positive.
I am able to do so much more that 9 months ago without my lower back causing major issues.
By Stephen R.
Response from Regenexx· Jul 28, 2026
That's great to hear! We're glad you're seeing improvement. Thank you so much for sharing your experience.
Overall everyone is friendly and helpful. We always wait a bit before the dr comes in the room, but he's always willing to spend time answering questions and offering suggestions/ideas for me to try. I like that he never seems like he's in a hurry.
By Trina Z.
Response from Regenexx· Jul 8, 2026
Thank you for this thoughtful review. We're glad the team has been friendly and helpful, and that the doctor's attentiveness and willingness to take time with you has made a positive impression. We appreciate your trust in Regenexx and our licensed physician network.
The Doctor & staff were wonderful. My knee is doing better but now that I'm not taking Meloxicam I would say its only 70-75% better. When I was on Meloxicam it was more like 80%. I thought they would reach out since it's not even been a year but they haven't again. I last spoke in April to them. He spoke about a booster (plasma) but haven't heard anymore about it. I will say, you definitely need more time off work than I was told. I explained to them I am on my feet ALL day. I had to change my return date several times. Hind sight, I should have waited 3 more weeks. It was tough to go back and try to work.
By Kathleen P.
Response from Regenexx· Jul 8, 2026
Thank you for this thoughtful feedback. We're glad your experience with the team has been positive overall. Your concerns about follow-up and recovery expectations are important and will be used to improve care across the licensed Regenexx physician network.
Expected a call to discuss doctor ordered radiology results instead of just filing.
By Nancy H.
Response from Regenexx· Jul 8, 2026
We're sorry for this experience and appreciate you bringing it to our attention. Patient communication is a priority across our licensed physician network, and your feedback will help us improve.
Ease of contacting live people and scheduling consult and procedures. Experience of the staff definitely why I considered treatment there.
By Suzanne
Response from Regenexx· Jul 7, 2026
Thank you so much for your feedback and your thoughtful review.
