On time delivery
On time delivery. Great price. Product was in good shapge
By Sean N.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
315 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our staff has an extensive knowledge and years of industry experience to ensure you get the right product at the right price. All purchases are backed by our 100% satisfaction guarantee and unparalleled customer service. Let us show you why our custome...
Regal Floor Coverings (regalfloorcoverings.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
315 approved reviews, newest moderated first
On time delivery. Great price. Product was in good shapge
By Sean N.
This company is fantastic! I ordered my tile all the way from Montana and promptly received the wrong color. I made a phone call to them and to my surprise they wanted to expedite my flooring to me before getting the tile sent in error back!!! Now that is customer service at its finest:). I had the correct tile in four days and LOVE IT! Not one tile was damaged or broken:). Super company! Thanks to everyone including the manager even who took my calls!
By Kerri
We have re ordered the same floor about 5-6 times always a great experience
By Gregory R.
Simple and gave me what I needed.
By Happy
They did such a great job in helping us order our wood-like tile! We want to order more to finish the rest of the main level!
By Jerry M.
This was the first time I ordered tile on line and was not disappointed. Very happy with product, service and especially the delivery.
By Rosemary
Excellent company, great product and very fast delivery. I will definitely use them for my next set of flooring.
By Leonie M.
I was very disappointed when I had finish issues after installing the floor that Regal Flooring was dismissive and rude. The owner/manager almost mocked me for selecting the flooring I had selected. Funny, when I ordered the flooring I ordered he applauded my choice and assured me it was a great company for high end hard wood and that it had a great reputation.
By Unhappy
Response from Regal Floor Coverings· Aug 7, 2019
Hello Carol, I would like to address this situation. You chose a beautiful Brazilian Walnut hardwood from Indusparquet. You reached out to us in March of last year and explained that you were having issues with the finish. I explained that there was a claims process and I would be happy to assist you with it. You weren't satisfied with that answer and demanded an immediate refund. I explained that per the terms and conditions you agreed to, we would have to follow the appropriate channels, which requires us to submit an independent inspection report. I never received anything from you. On May 2nd, the Indusparquet representative reached out to you via email and asked for the same information. That was the last correspondents we had with you. The warranty is still valid and I would be more than happy to open the claim back up if you can submit the information that the manufacturer asked for last year. Lastly, if you felt as though our sales manager was mocking you I sincerely apologize. I can promise you that was not his intention. He handles these delicate situations with the utmost professionalism and I would be happy to have him reach out to you to clear this up. Thank you again for your business. Thank you, Chris Paul President of Operations Regal Floor Coverings