answer your emails!!!!!!!!
answer your emails!!!!!!!!
By specialty I.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
260 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RefundSniper is an industry leader in identifying and recovering refunds for Amazon FBA sellers. Our team of Amazon specialists analyzes all of your data to efficiently monitor inventory, lost and damaged goods, and returns, so that you receive all the refunds you deserve. Our software tracks your product lifecycle to ensure that every item is accounted for – either in the hands of a satisfied customer or credited back to your account.
RefundSniper (refundsniper.com) has 260 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 6 reviews with 1 star · Clear filters
answer your emails!!!!!!!!
By specialty I.
After migrating over to 3Colts, we lost important reporting functionality. Our Client Success Manager seemed inconvenienced by our only call because he failed to see that we were PST. When we try to contact him to troubleshoot account issues, it often takes an additional follow-up and at least a week later to hear back and information is minimal. We will likely move to a different service provider.
By Susie
What are theses invoice for? There is a lot of confusion on our part, with what's going on. Is there anyone to speak to ?
By customer
We use their services a few years ago nothing ever happened and we thought they went bankrupt and suddenly out of nowhere they send us an invoice with no information and no proof of action. Don't they realize most businesses don't even accept invoices more than 365 days old, very poor service.
By Tony S.
I have not received answers in regards issues I still have opened. Please contact me, and I'll be happy to revise this rating
By Carlos E A.
They did nothing & want $12 for doing nothing
By customer
Response from RefundSniper· Mar 4, 2022
Thanks for your review! The reason we billed you $12 is because we reclaimed $41.18 in lost/damaged inventory in your account. According to the data in your account- those were all the eligible discrepancies. As we informed you prior to getting started, the only fee we have is the % based on successful reimbursements which is why you were billed the $12.