great service
great service. they save us a ton of money. Easy to work with.
By Lee L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
23 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lower your FedEx & UPS bills!Refund Retriever provides businesses with logistics visibility and savings through FedEx and UPS invoice auditing, reports and analytics, contract negotiations since 2006. Through Refund Retriever’s sophisticated technology, shippers gain real-time insight when money is owed to their accounts and clarity to their entire shipping spend. All programming through Refund Retriever processed internally, allowing clients to confidently trust that no external parties will ever have access to confidential information. This trust – along with outstanding customer care – is among the reasons that Refund Retriever is a leader in parcel auditing and shipping strategies.Late Delivery RefundsReports & AnalyticsContract Analysis & Negotiation
Refund Retriever, LLC (refundretriever.com) has 23 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
23 approved reviews, newest moderated first
great service. they save us a ton of money. Easy to work with.
By Lee L.
Great for managing everyday shipping rates and wonderful at providing help with reviewing UPS/FedEx agreements. Highly recommended.
By Sarah W.
If you’re looking for a company that cares about your bottom line, then Refund Retriever is it! We’ve used them for years and they found money that we didn’t know we were entitled to. Top notch people!
By Lisa B.
Response from Refund Retriever, LLC· Feb 20, 2020
Thanks for the great words!!
It sounds funny to say, 'I don't even think about you', and mean it as a compliment! You make saving money so easy! And when I have a question about a refund, I pop online and everything is at my fingertips from the dashboard. I appreciate your business!
By Sarah M.
Response from Refund Retriever, LLC· Feb 14, 2020
That is a great compliment! Thank you
Would like to discuss progress occasionally.
By Donna M.
I can’t believe everyone isn’t using them.
By Jacy L.
Great company, they have saved me lots of money
By Archer S.
Excellent service
By Maira M.