Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,985 reviews with 5 stars · Clear filters
Outstanding communication with quick answers and easy resolutions!
By Sherry
Response from ReflexMD· Oct 7, 2024
Hi Sherry, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
They sent out my prescription on time.
By Christine M.
Response from ReflexMD· Oct 7, 2024
Hello Christine, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
I believe ReflexMD has been there with me throughout the whole process. The senaglutide had worked well for me, and I appreciate the gradual increase in dosages until one reaches maintenance.
By Stephanie
Response from ReflexMD· Oct 7, 2024
Hello Stephanie. Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
Representative was very cordial and professional. Emphasized to call if I have questions or need assistance.
By Sherry
Response from ReflexMD· Oct 7, 2024
Hello Sherry, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Due to the FDA decision the end the availability of terzepitide I had to switch my medication. I called ReflexMD and spoke to Jasmin. She quickly handled my switch. I think it time less than 5 minutes. Excellent customer service.
By Mark I.
Response from ReflexMD· Oct 7, 2024
Hello Mark, Thank you for sharing your positive review of your recent customer service experience with us! We’re delighted to hear that you had a great interaction with Jasmin! Providing exceptional service is our top priority, and your feedback inspires us to keep up the good work. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
Timely delivery
By Melanie
Response from ReflexMD· Oct 4, 2024
Hello Melanie, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
They were very helpful and someone always called me back! Everything was easy! And they always let me know when my prescription was coming!
By Deborah M.
Response from ReflexMD· Oct 4, 2024
Hello Deborah, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
I have nothing but positive things to say about ReflexMD. My first order came in less than 4 days and every order since has been right on time. I have lost 45 pounds and I couldn’t be happier. I recently had the pleasure of talking with Raymart..she was so friendly and took care of my needs and even followed up to make sure everything was good with me. I had to postpone my order for a bit because I was moving. Great customer service!! I love this company and product so much I talked my daughter into doing it too!!
By Sharon W.
Response from ReflexMD· Oct 4, 2024
Hello Sharon, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
