Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,985 reviews with 5 stars · Clear filters
Jasmin was extremely helpful and quick to help me!
By Tamela
Response from ReflexMD· Oct 23, 2024
We're delighted to hear about your positive customer experience with Jasmin! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Friendly, knowledgeable, good listener
By Pam A.
Response from ReflexMD· Oct 23, 2024
Hi Pam, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
I had the absolute pleasure of speaking with Jenn! Let's start with how contagious her personality is—if I was having a bad day, her voice and personality would have brightened my attitude and day. She was amazing to speak with, and she answered my questions and provided a solution tailored to my needs. Simply the best!
By Octavia
Response from ReflexMD· Oct 23, 2024
Hi Octavia, Thank you so much for taking the time to share your positive review of your recent customer service experience with us! We are thrilled to hear that you had a great interaction with our team. (Go Jenn!) Providing exceptional customer service is a top priority for us, and your feedback motivates us to continue delivering outstanding service to all of our valued customers. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Super caring and helpful!
By Fiona T.
Response from ReflexMD· Oct 22, 2024
Hello Fiona, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
I was thrilled with the customer service provided by Michelle through the entire interaction. All my communication was with the same person so I didn’t have to repeat myself. She followed the process of signing up and even got the doctors portion resent to me. I felt like I had made a friend that would be available to me through the program. I paid for the first dose over the phone and got a discount for this first dose. I got notification later that day that my health insurance was going to pay for the medication. I notified ReflexMD and they refunded my initial payment and wished me well. this is an amazing company to work with
By Pamela D.
Response from ReflexMD· Oct 22, 2024
Hello Pamela, We're delighted to hear about your positive customer experience with Michelle! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
The customer service representative was polite and helpful. There was no phone menu to navigate, I was on hold for a very short time, and she was able to address my issue right away. She patiently answered my questions.
By Customer
Response from ReflexMD· Oct 22, 2024
We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
I truly appreciated Jericho assistance today. He understood my need and was able to assist me promptly.
By Karen
Response from ReflexMD· Oct 22, 2024
We're thrilled to hear about your positive experience with Jericho! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
The customer service I received is first rate. They took care of my request immediately and were professional and courteous.
By Jill G.
Response from ReflexMD· Oct 22, 2024
Hello Jill, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
