Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,985 reviews with 5 stars · Clear filters
Kristen has always been extremely friendly and helpful. Makes things easy. Love working with her. Ingrid Leiba
By Ingrid L.
Response from ReflexMD· Jan 8, 2026
Hi Ingrid, Thank you so much for your kind words! 💜 We’re so happy to hear that Kristen has always been extremely friendly and helpful! (Go, Kristen!🎉) We truly value having you as part of the reflexMD community and look forward to supporting you on your wellness journey!
Kristen was so helpful and answered all my questions. She was very professional
By Kay K.
Response from ReflexMD· Jan 7, 2026
Hi Kay, Thank you so much for sharing your experience! We’re thrilled to hear that Kristen was able to assist you and provide the professional support you needed. (Go, Kristen!🎉) Your kind words mean a lot to our team and motivate us to continue delivering the best service possible. We truly appreciate your trust in ReflexMD and look forward to supporting you on your health journey!💜
Prompt, thorough and easy to reach if I need help. I appreciate it so much especially after the experience I’ve have with a couple of other online companies. Thank you ReflexMD
By Saundra T.
Response from ReflexMD· Jan 7, 2026
Hi Saundra! Thank you for sharing your feedback and for trusting ReflexMD with your care. We’re grateful for the opportunity to support you and are happy to know your experience has been a positive one.🎉 Our goal is always to provide clear guidance, reliable support, and a smooth experience from start to finish. Hearing that this made a difference for you truly means a lot to our team.💜 We appreciate you choosing ReflexMD and look forward to continuing to support you on your wellness journey.💜
I am so incredibly happy with my Semaglutide experience. I wish it were not so expensive but you have to take the good with the bad. My journey began in January. I'm 5'2" and weighed 154#. I was very depressed at my inability to lose weight so I signed up with ReflexMD and began taking Semaglutide. I followed the monthly progression for the injections but I also signed up for a program called Simple. This put me on a program of fasting, tracking my activity and weight loss. It also allowed you to take a picture of your food which in detail told you how good your meal was for weight loss. I only did the Simple program for 3 months but it helped me a lot on my continued journey. I have met my target goal of 120# and am trying to establish a maintenance dose that will keep me at my goal. I can't say enough about Semaglutide.
By Karen
Response from ReflexMD· Jan 5, 2026
Hi Karen, Thank you so much for taking the time to share your journey with us! We’re truly thrilled to hear about your success and that you’ve reached your goal weight—what an incredible achievement 🎉 We appreciate your honest feedback regarding pricing, and we’re grateful for your understanding as you noted the overall value and results of your treatment. It’s wonderful to hear how combining Semaglutide with the Simple program supported your progress through fasting, tracking, and mindful nutrition—your dedication clearly played a huge role in your success.💜 Congratulations on reaching your target weight, and we wish you continued success as you work with your provider to establish a maintenance plan that helps you sustain your results. Thank you for trusting ReflexMD to be part of your wellness journey—we’re honored to support you every step of the way!💜
ReflexMD’s customer service agent took a patient-centered approach when providing support. She displayed warmth, compassion, and a depth of knowledge unmatched by most. Based on these practices, ReflexMD renewed my faith that it was possible for a company to provide a quality telehealth solution for weight loss. So with that being said, my customer service experience earned a 5⭐️ rating!
By DAPR
Response from ReflexMD· Jan 2, 2026
Hello DAPR, Thank you so much for taking the time to share such a thoughtful review. We’re truly grateful for your kind words and for recognizing the care, compassion, and dedication our team strives to provide every patient. Creating a supportive, customer-centered experience is at the heart of what we do, and it means a great deal to know we were able to restore your confidence in telehealth and support you on your weight-loss journey. We appreciate your trust in ReflexMD and look forward to continuing to be here for you every step of the way. Happy New Year!⭐
Barbie was incredible to work with she was professional and gave us great advice on how to move forward and made this experience very easy and felt very comfortable utilizing this company and I know she’s there for support if we need it as we move throughout forward through this journey of losing weight
By Stephanie
Response from ReflexMD· Dec 31, 2025
Hi Stephanie, Thank you so much for sharing this wonderful feedback! We’re so happy to hear that Barbie made your experience smooth, comfortable, and supportive—that’s exactly the kind of care we want every customer to feel. (Go, Barbie!⭐) Knowing that you feel confident and supported as you move forward in your weight loss journey truly means a lot to us. We’re honored to be part of this next chapter with you and are always here whenever you need guidance or encouragement.💜 Wishing you continued success and a Happy New Year! 🎉
Natalie was fantastic! She answered my text in a timely, professional, concerned, and knowledgeable way. Thanks Natalie! I've had great results with this company, and I really appreciate their support in my weight loss!
By Lucinda S.
Response from ReflexMD· Dec 30, 2025
Hi Lucinda, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Natalie was able to support you with care, professionalism, and timely communication—that’s exactly the level of service we strive to provide. (Go, Natalie!🎉) It’s wonderful to know you’re seeing great results and feeling supported throughout your weight loss journey. Your kind words truly mean a lot to our team, and we’re grateful to be part of your progress. Wishing you continued success—we’re always here for you!💜
Barbie is fantastic. It was a breeze with her explaining my different options with ReflexMD. Highly recommend Barbie and Reflex MD.
By Jacqeline C.
Response from ReflexMD· Dec 29, 2025
Hi Jacqeline, We’re thrilled to hear that Barbie made your experience smooth and easy to navigate. Taking the time to clearly explain options and support our customers is exactly what we strive for, and it’s wonderful to know she delivered just that. (Go, Barbie!🌟) We truly appreciate your recommendation and your trust in ReflexMD—we’re always here to support you on your wellness journey!
