Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 163 reviews with 3 stars · Clear filters
The response time from customer support was approximately 2 weeks. The company is alright. I don't feel that the response and communication with subscribers was adequate.
By sheila M.
Response from ReflexMD· Apr 16, 2024
Hello Sheila, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Losing 4.5 pounds in 2 months is not worth the high costs.
By Gale
Response from ReflexMD· Apr 16, 2024
Hello Gale, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
I have never been more grateful for a product in my life. I have tried so hard for so long to lose weight on my own. I feel my body chemistry, just wouldn't let me. Finally, because of ReflexMD, I have been able to lose the weight I've always wanted and continue to work towards my goal. The only disappointment I have is being charged for the product without a warning and before even receiving the next dose. The price jumped from $300 to $500 without my prior knowledge. Product is a miracle, but be prepared for some undisclosed issues.
By Kati
Pricing flexibility allowed me to continue. I’m on a fixed income. Losing weight is imperative . They’re flexibility allowed me to stay on and I’ve lost 12 pounds. It’s a good start.
By JANE
they autocharged me 497 dollars before I needed more of the rx not cool
By Julie
I’m concerned the last shipment did not have any medication in The bottle. Despite the larger dose of 40 units the way the 20 units made me feel with decreased appetite etc were lost. Let me know. Jeff
By Jeffrey
The process of getting the prescription was very easy but the fact that you do not tell people that the price doubles in the 2nd month is very upsetting. It is complete false advertising. You get people roped in then raise the price with no warning.
By Lauri
Product works. Charging my account early does not. Nor does your pricing policy.
By Janice B.
Response from ReflexMD· Mar 9, 2024
Hello Janice, Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly to see if there is anything we can do to improve your experience and continue to support you on your health journey.
