Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 163 reviews with 3 stars · Clear filters
The product is fine. I just do not seem to be getting emails about auto shipments, or receipts when I pay.
By Rebecca
Response from ReflexMD· Jun 14, 2024
Hello Rebecca, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Reflex MD changed pharmacies on this order & UPS instead of FedEx! It was slower getting my delivery & it wasn’t cold so I am not impressed!!
By Paula
Response from ReflexMD· Jun 11, 2024
Hello Paula, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
I found a cheaper company.
By Audrey
Response from ReflexMD· Jun 11, 2024
Hello Audrey, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly. Thank you for the opportunity to make things right.
Addendum 8/29: I raised to 3 stars. 11 weeks after I posted this I was contacted by ReflexMD and they eventually agreed to credit my account for this shipment and asked me to update this review. I no longer do business with them. 6/5: Package arrived warm, ices melted. Not sure if it is good to use. The first notice I had of delivery was the evening after it was delivered so it had been out in the sun most of the day because I didn't know it was coming. I have other customer service issues so I am leaving this company.
By Martha B.
Response from ReflexMD· Jun 11, 2024
Hello Martha, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
I've been using ReflexMD since August 2023. Everything has been great and I have lost 60lbs. I am however disappointed with this months delivery. They changed pharmacies and I got my Med 2 days late and it was very warm, the icepack was warm. There is a card enclosed that said the med was shipped at room temperature. I certainly hope this months vials are as effective as previous months.
By JBB
Response from ReflexMD· Jun 4, 2024
Hello there, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
very slow results
By Barbara
Response from ReflexMD· Jun 3, 2024
Hello Barbara, I'm very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. Here are a few things to consider: - Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. - Individual Response: Everyone responds differently to medications. For some, semaglutide might work more slowly or not be as effective overall. - Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
I’m on month 2 which requires .5 mg per week, that’s 2 mg for the month, you only sent me 1mg
By Al
Response from ReflexMD· Jun 4, 2024
Hello Al, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly. Thank you for the opportunity to make things right.
Had to reach out to the doctor for her to ask about medication and new month dosage. This thing should be the doctor reaching out and shouldn’t have to be the client
By Leigha
Response from ReflexMD· May 30, 2024
Hello Leigha, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
