Excellent turn around times
Excellent turn around times, great customer service very happy with design
By Alex
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Refine Packaging makes it simple for businesses to design and order custom boxes and affordable packaging online. With quick turnaround & low minimums – We're a leading wholesaler for a reason. Get a free quote on quality mailer boxes, custom pillow packaging, affordable shipping boxes and more at www.refinepackaging.com.
Refine Packaging (refinepackaging.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
390 approved reviews, newest moderated first
Excellent turn around times, great customer service very happy with design
By Alex
It's been a pleasant experience working with Refine Packaging. The design work they did was great and the turnaround time delivering the prototypes and production met my needs. The product turned out nicely once we did some tweaks. Overall, I am very happy I chose them.
By Steve S.
Ordered custom boxes from Refine Packaging and they are perfect! The communication between their customer service was always fast as well as the production. They were ready to produce our boxes the same day of receiving our artwork. Shipping was extremely fast, we got our boxes in less than 5 days! Amazing work, definitely recommend!
By Carissa P.
We had a great experience with Refine Packaging. The process for getting our artwork done was seamless. Also, you cannot argue with their pricing, a phenomenal value. I am very impressed with the final product as well, quality materials and a great looking finish. I highly recommend Refine Packaging for any of your custom packaging needs.
By Matt G.
Refine Packaging is AWESOME, they produced EXACTLY what I needed and at a great price. Customer Service is FANTASTIC. Harry Willis was great to work with, very professional and was immensely helpful throughout the entire process.. I will be doing more business with Refine Packaging.
By Vlad G.
Amazing communication and a great product for a fair price....we will be using you for all our packaging needs!
By Brandon
My experience has been nothing but awesome. The quality of the boxes and artwork. The professionalism by Harry. The print delivery of my order. I am 100% pleased by this company and would recommend it any and everyone.
By Branch Out Real E.
Brad is very helpful and attentive, im excited to order my first cookie boxes with the company!
By Yasmeen