Great working with Steven Ignazio
Great working with Steven Ignazio. Fast communication and amazing service!
By Paolo M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Refine Packaging makes it simple for businesses to design and order custom boxes and affordable packaging online. With quick turnaround & low minimums – We're a leading wholesaler for a reason. Get a free quote on quality mailer boxes, custom pillow packaging, affordable shipping boxes and more at www.refinepackaging.com.
Refine Packaging (refinepackaging.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
390 approved reviews, newest moderated first
Great working with Steven Ignazio. Fast communication and amazing service!
By Paolo M.
This was my first time working with Refine Packaging and ordering boxes with special finishes. The experience was really awesome and Jack, who helped me, was so helpful and amazing to work with. His customer service was awesome and he was fast to respond and ready to help with any changes I needed. The boxes themselves were perfect and not to mention, a great price, and we will be looking to do more work with Refine in the future. Highly Recommend.
By Anuhea L.
Quick responses, very easy and pleasant to work with.
By Leslie B.
Steven was prompt with responses - clear communication and eager to obtain my order.
By Jenna A.
Working with Steven was amazing! He was able to get us the packaging dielines quickly and even helped with Pantone colour matching. His replies were fast and he was incredibly helpful. Thank you Steven!
By Nicole
Excellent services and communications
By Em
Our order shipped and was delivered in a very timely fashion. Steven is very responsive and will keep your order moving quickly. He has been helpful and persistent.
By Alyssa
Steven made the process simple from start to finish. Single point of contact, easy pricing, design and fast shipping. Looking forward to more business ahead!
By Chris T.