Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
49 reviews
Refined CapitalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Refined Capital Inc. had humble beginnings, starting in one of the founder's garage in Charleston, SC. Driven by a passion for cryptocurrency and a vision for empowering individuals in the world of mining, the founders embarked on a journey to create a company that would revolutionize the industry. From those early days tinkering with mining rigs, refining strategies, and pushing boundaries, Refined Capital Inc. emerged as a beacon of innovation and expertise. Through dedication, hard work, and a relentless pursuit of excellence, the company has grown from its garage-based operations to become a trusted leader in the crypto mining community. Today, Refined Capital Inc. continues to embody its entrepreneurial spirit, offering top-notch mining solutions and unparalleled support to miners worldwide.Today, we proudly operate over 400 mining machines on our expansive 3-acre property. It's a testament to our commitment to excellence and our ability to rapidly scale. With state-of-the-art facilities and a team of skilled professionals, we have become industry leaders in the crypto mining space. Buoyed by our continued success, we are embarking on an exciting new phase of expansion. We are not only opening a second location, but also taking on multiple other projects to broaden our reach and impact in this and other industries. With our unwavering focus on innovation and our customer-centric approach, we are poised to make significant contributions to the ever-evolving world of cryptocurrency mining.
Refined Capital (refined-capital.com) has 49 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
49 approved reviews, newest moderated first
I purchased a Iceriver AL3 asic miner from their website. Shipping time was short and they have an awesome customer service team. Micheal is very knowledgeable and goes above and beyond for his customers. I could not be happier with my purchase. Definitely a great company to work with.
By Ryan
Purchased a couple of miners through the web site. Transaction process was easy and smooth. Product shipped as expected, but DHL indicated that it was delivered to another city. Reached out through the online chat function on the website and received an immediate response from Michael. He engaged his team to research what happened to the equipment. They determined that the DHL site was inaccurate and the product was delivered to the correct location. They stayed in contact while I traveled to the delivery location and confirmed that product had arrived. Their customer service is excellent and would recommend them.
By Bryan H.
I bought a antminer L7 about two weeks ago with the hosting package, and I'll tell you I could be happier with my rig. Prices are very fair and they don"t change day to day like some of these other places I checked out. Shipped on time and the next day I was up a running. Michael and Vi made the whole process very easy, explained everything I asked, and very knowledgeable. They are very easy to get in touch with ,witch to me is the most important thing. I'll be definitely doing business with Refined Capital again!!
By Matt D.
Great experience working with Michael to buy my miners! Shopping for a miner left me concerned about sending crypto to an overseas company and never seeing anything in return, I was happy when I found Refined Capital, an American company that accepted PayPal and credit cards, I know a lot of people like to pay with crypto, but I like the safety that PayPal offers, Michael was great to work with explained all the options and shipping processes, so nice to have American people to talk to and answer questions.My miner arrived via DHL in the time frame expected, very pleased with Refined Capital, I’ll definitely be purchasing another miner with them soon, and I would not hesitate to pay with crypto now that I know I can trust them.
By Phil
I am very new to this space and Michael was incredibly helpful in picking out my first miner. Not only was he knowledgeable about the products, but was incredibly personable too. It's nice to do business with people and not just machines sometimes!
By Damon P.
One of the most important aspects of running a company is the ability to troubleshoot and rectify problems - to address your customers' issues quickly and with a high degree of expertise. Mining rigs can be VERY finicky. Vi and Michael were not only able to assist me remotely - as if they were actually on-site - but also sent me a couple of replacement parts free of charge. These guys really know what they're doing and will go out of their way (even during off hours) to assist you and service their products. When you purchase from Refined, you're purchasing THAT.
By Brett O.
Honest Company, they were extremely easy to work with. I bought L9's from them in the middle of a bull run rally and it basically caused the prices of the equipment to go up to where they couldn't honor the original quoted price. Although frustrating I understood why and appreciated how hard they worked to make sure the refunds processed onto my cards asap so I could buy equipment elsewhere. Definitely not a scam company like some of them out there and really appreciate this, would consider trying them again in the future but for that transaction we had to go another route to secure a better price. Also comforting that they accept credit cards unlike some of the other companies out there. Thanks!
By Howard
Quick response, quick shipping came ahead of time very professional
By Michael P.
