Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Customer service is always fast and helpful! Makes this process so much easier!
By Laura U.
Response from Refills· Jun 3, 2026
Thank you so much for your kind feedback! We’re thrilled to hear our customer service team has been fast, helpful, and able to make the process easier for you. Providing a smooth and supportive experience is exactly what we strive for. We truly appreciate your trust and support.
The Technician that called me and walked me through the process was very kind and helpful.
By Moonstruck C.
Response from Refills· Jun 3, 2026
Thank you so much for your kind feedback! We’re delighted to hear that the technician who assisted you was kind, helpful, and able to guide you through the process. Providing supportive and personalized care is very important to us. We truly appreciate your trust and support.
Fast service and smooth communication throughout. I appreciated the regular updates because it made tracking the order much easier.
By Jace
Response from Refills· Jun 3, 2026
Thank you so much for your kind feedback! We’re thrilled to hear you had a smooth experience with both our service and communication. Keeping patients informed with timely updates is important to us, and we’re glad it made tracking your order easier. We truly appreciate your trust and support.
Easy to refill.
By ROXANNE G.
Response from Refills· Jun 1, 2026
Thank you for your kind feedback! We’re so glad to hear the refill process has been easy and convenient for you. Providing a simple and seamless experience is exactly what we strive for. We truly appreciate your trust and support.
They very quickly started programming and helpful
By Angela W.
Response from Refills· Jun 1, 2026
Thank you so much for your kind feedback! We’re glad to hear you found the process quick and that our team was helpful throughout your experience. Providing timely, supportive service is always our goal. We truly appreciate your trust and support.
This is my first time using this company and everything has gone extremely well. Up-to-date emails on when my delivery will be coming. Smooth transaction!
By customer
Response from Refills· Jun 1, 2026
Thank you so much for your kind feedback! We’re thrilled to hear your first experience with Refills has gone so smoothly. Keeping patients informed with timely updates and providing a seamless experience is exactly what we strive for. We truly appreciate your trust and support.
Quick easy and amazing product !
By Jessica D.
Response from Refills· Jun 1, 2026
Thank you so much for your kind feedback! We’re thrilled to hear your experience has been quick, easy, and that you’re happy with the product. We truly appreciate your trust and support.
Communication is clear. There are no hidden fees or membership requirements. Shipping was speedy.
By julie
Response from Refills· Jun 1, 2026
Thank you so much for your kind feedback! We’re thrilled to hear you’ve had a positive experience with our clear communication, transparent pricing, and fast shipping. Providing a straightforward and reliable experience for our patients is exactly what we strive for. We truly appreciate your trust and support.
