Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Adam was very attentive and helpful!
By Ademiltom Barbosa F.
Response from Refills· Jun 26, 2026
Thank you for your kind feedback! We're so glad to hear that Adam was attentive and helpful throughout your experience. We'll be sure to share your kind words with him. Thank you for choosing Refills!
Great customer service, very kind and caring. The person who called me guided me through the process and instructions and she made sure I understood everything
By Lil
Response from Refills· Jun 26, 2026
Thank you for your wonderful feedback! We're delighted to hear that you received kind, caring, and supportive service. It's great to know our team guided you through the process, answered your questions, and made sure you felt confident every step of the way. We truly appreciate your trust in Refills!
They had great communication and they explained everything to me to make sure I could understand. :)
By Maria L.
Response from Refills· Jun 26, 2026
Thank you for your kind feedback! We're so glad to hear that our team communicated clearly and took the time to explain everything in a way that was easy to understand. Providing supportive, personalized care is always our goal. Thank you for choosing Refills!
Very nice lady. Very kind and informative on my weight loss journey
By Anthony D.
Response from Refills· Jun 26, 2026
Thank you for your kind words! We're so glad to hear that our team made you feel supported throughout your weight loss journey. Providing compassionate, informative care is what we strive for every day. We truly appreciate your feedback and thank you for choosing Refills!
The call was easy. The rep was friendly. She made sure all of my questions were answered.
By Jennifer M.
Response from Refills· Jun 26, 2026
Thank you for your wonderful feedback! We're delighted to hear that your call was easy, our representative was friendly, and that all of your questions were answered. Providing a smooth and supportive experience is always our goal. Thank you for choosing Refills!
Adam was very helpful
By Alvin P.
Response from Refills· Jun 26, 2026
Thank you for your kind feedback! We're so glad to hear that Adam was helpful. We'll be sure to share your kind words with him. Thank you for choosing Refills!
The rep helped me resolve my issue and provided important info.
By alhami01
Response from Refills· Jun 26, 2026
Thank you for your feedback! We're glad to hear that our representative was able to resolve your issue and provide the information you needed. We appreciate you taking the time to share your experience and thank you for choosing Refills!
Alex was fantastic! He understood my questions and clearly guided me through an upgrade process. Thanks again!
By Erica
Response from Refills· Jun 26, 2026
Thank you for your wonderful feedback! We're thrilled to hear that Alex provided clear guidance and made the upgrade process easy to understand. We'll be sure to share your kind words with him. Thank you for choosing Refills!
