Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Selene was extremely helpful and was able to get my subscription changed to what it was supposed to be originally!
By Kiley D.
Response from Refills· Aug 11, 2026
Thank you for your feedback! We're delighted to hear that Selene was able to assist you and get your subscription corrected. We'll be sure to share your kind words with her. We appreciate your support!
Excelent, excelent customer service
By Paola Q.
Response from Refills· Aug 11, 2026
Thank you for taking the time to share your experience. We're thrilled to hear you received excellent service and appreciate your trust in us.
Learned more about my treatment plan. Feel comfortable moving forward now that my questions have been answered. Great support and customer service.
By Rachel M.
Response from Refills· Aug 11, 2026
Thank you for your wonderful feedback! We're delighted to hear that you feel confident moving forward with your treatment plan and that our team was able to answer your questions. We truly appreciate your kind words about our support and customer service.
Answered all my questions and promptly resolved my issue!
By Your favorite S.
Response from Refills· Aug 11, 2026
Thank you for your kind review! We're delighted to hear that your questions were answered and your issue was resolved promptly. We appreciate your feedback and support.
Minnie was so delightful. Very considerate of my time. Was nice to walk to an actual person vs a computer. Highly satisfied!
By Cassie C.
Response from Refills· Aug 11, 2026
Thank you for your wonderful feedback! We're thrilled to hear that Minnie was so delightful and considerate of your time. We'll be sure to pass along your kind words.
Marcus from refills CS was very helpful.
By customer
Response from Refills· Aug 11, 2026
Thank you for your review! We're delighted to hear that Marcus from our Refills Customer Service team was so helpful. We'll be sure to share your kind feedback with him.
She was very friendly and informative.
By Terrie M.
Response from Refills· Aug 11, 2026
Thank you for your kind feedback! We're so pleased to hear that you found our team friendly and informative. We appreciate your support and hope to assist you again in the future.
Selene was great! Resolved my issue promptly.
By Laura B.
Response from Refills· Aug 11, 2026
Thank you for your feedback! We're delighted to hear that Selene was able to resolve your issue promptly. We'll be sure to pass along your kind words to her.
