Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Great experience and easy to understand what was expected
By Nate W.
Response from Refills· Sep 21, 2026
Thank you for your kind feedback! We’re delighted to hear you had a great experience and found the process clear and easy to understand.
Sharon was very accommodating. When she first called she told me the call would be approximately 10 minutes. When I didn’t have that time she asked for a good time and then called at exactly the agreed time. The call did last 10 minutes. Sharon was very polite and explained in thorough detail the next steps.
By ELIZABETH S.
Response from Refills· Sep 21, 2026
Thank you for your wonderful feedback! We’re delighted to hear that Sharon provided a professional and accommodating experience. We truly appreciate you taking the time to share your experience.
Amazing support as always. Quick and efficient
By Gregory P.
Response from Refills· Sep 21, 2026
Thank you for your kind review! We truly appreciate your feedback and continued support. We’re delighted to hear you had a quick and efficient experience with us.
Lucas was great!!
By Brooklyn R.
Response from Refills· Sep 19, 2026
Thank you for sharing your experience! We're delighted to know that Lucas took great care of you. Thanks for choosing Refills!
Milo the rep was nice and helpful
By Tom R.
Response from Refills· Sep 19, 2026
Thank you so much for the great review! We’re thrilled to hear that Milar was so nice and helpful during your experience. We truly appreciate your support and look forward to continuing to assist you on your health journey!
Well informed and super nice
By Rafa
Response from Refills· Sep 18, 2026
Thank you for sharing your experience. We’re thrilled to hear that our team was well-informed and made such a friendly impression. Providing clear, compassionate support is always our top priority, and we appreciate your trust in Refills!
Very helpful and kind.
By Carlene S.
Response from Refills· Sep 18, 2026
Thank you for the wonderful review! We’re delighted to know you had such a positive and kind experience with our team. Thanks for choosing Refills!
she was extremely helpful and resolved my issue quickly and beyond my satisfaction
By Consumer
Response from Refills· Sep 18, 2026
Thank you so much for the fantastic review! We’re thrilled to hear that you had such a friendly and efficient experience, and that our representative went above and beyond to resolve your issue quickly. Thank you for choosing Refills!
