Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
They communicate very well and inform us about the plan
By Christos T.
Response from Refills· Nov 22, 2025
Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our communication and that the updates about your plan have been clear and helpful. We appreciate your trust in Refills.com.
Fast process times, kept me informed every step of the way, the proper packaging and was still cold upon arrival. The Tirzepatide was exactly as described and pure. I look forward to using. I will definitely use again and recommend. Thank You!
By Donnie K.
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re glad to hear that the process was fast, communication was clear throughout, and your medication arrived properly packaged and cold. It’s great to know the tirzepatide met your expectations in quality and purity. We appreciate your trust in Refills.com and your recommendation.
I love how this medication is working for me.
By Angela B.
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re so glad to hear that your medication is working well for you. Your progress means a lot to us, and we’re here to support you every step of the way.
Very easy to work with. Communication is fantastic. Super fast deliveries. Excellent prices. And fantastic meds.
By Joanne S.
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re so glad to hear that communication has been smooth, deliveries have been fast, and that you’re happy with both the pricing and the medication. We truly appreciate your trust in Refills.com.
Taylor provides amazing customer service. Meds came fast and cold. Love Refills!
By Laura I.
Response from Refills· Nov 22, 2025
Thank you for your kind review! We’re so glad to hear that Taylor provided amazing support and that your medication arrived quickly and properly chilled. We truly appreciate your trust in Refills.com.
Initially I was so frustrated with refills.com because my 1st package was held up for some reason. After finally getting someone to listen to me, a new package was sent to me immediately.
By Julie C.
Response from Refills· Nov 22, 2025
Thank you for sharing your experience. We’re sorry to hear about the frustration with your first shipment, and we understand how upsetting delays can be. We’re glad our team was able to step in, listen, and get a replacement sent out right away. We appreciate your patience and the opportunity to make things right.
Reliable and hassle free! Also pricing is great!
By Erica
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear that your experience has been reliable and hassle free, and that the pricing works well for you. We appreciate your trust in Refills.com.
Excellent turnaround, cold meds, great prices. 5 stars!
By Charles
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear that your order arrived quickly, properly chilled, and at a price you’re happy with. We truly appreciate your trust in Refills.com.
