Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Quick and hassle free started me on the dose I was currently on before I switched to refill
By Steven
Response from Refills· Jan 15, 2026
Thank you for your feedback! We're glad to hear you found our service quick and hassle free, and that we were able to continue your current dose seamlessly!
Great service. Quick response. Get the discount codes from the chat.
By Kenneth S.
Response from Refills· Jan 15, 2026
Thank you for your feedback! We’re glad to hear you had a great experience and found our team responsive. Our support staff is always happy to help customers take advantage of available discounts, and we appreciate you highlighting that. We look forward to continuing to serve you and supporting your treatment journey.
The turnaround from requesting to shipment was quick. The practitioner asked me a few questions and everything was processed quickly. Communication is excellent and packing and shipping were seamless.
By Laura
Response from Refills· Jan 15, 2026
Thank you so much for your kind words! We're so glad to hear that you experienced quick turnaround and seamless service. We really appreciate your feedback!
This company is thorough and efficient and their medication is high quality. I appreciate all of those things in a GLP1 provider. Would use them again for sure!
By Danelle
Response from Refills· Jan 15, 2026
Thanks for sharing your experience! We’re proud to provide thorough, efficient service and high-quality medication. It means a lot to know you appreciate these qualities in a GLP1 provider. We look forward to serving you again!
Very easy to input information and I got results very quickly. The doctor assigned to me reviewed my information and my prescription was filled shortlythere after.
By Steven
Response from Refills· Jan 15, 2026
hank you for your feedback! We're delighted to hear that the process was easy and that you received your prescription quickly. Our team is committed to providing fast and smooth service!
Refills.com offers the greatest tirzepatide prices. No labs required and you can pause your membership at any time. Pure tirzepatide (no additives) and amazing customer service. I love that I can order one vial at a time. Refills.com is the greatest! 🩷💉❤️
By Shannon J.
Response from Refills· Jan 15, 2026
We're delighted to know that you find our tirzepatide prices and subscription options to your liking! Providing the best value and easy access is what we strive for. Thanks for loving Refills.com!
Quick service
By Clare H.
Response from Refills· Jan 15, 2026
We appreciate your feedback! We look forward to continuing to serve you!
Customer service was great. I received my product on time according to the emails.
By PS
Response from Refills· Jan 15, 2026
We're so happy you had a positive experience! We're committed to providing great customer service and ensuring on time delivery. Thanks for your review!
