Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Ordered Tirzepatide and got it quickly. They have deals constantly and it seems to be the best quality you can get for the price.
By Michael A.
Response from Refills· Feb 10, 2026
Thank you for your great review! We’re glad to hear your tirzepatide arrived quickly and that you’re happy with the quality and value. We appreciate your trust in Refills and are always here if you need anything.
Beyond just the medication, the health coaching and community access have been so helpful. It’s not just a pill it feels like a whole support system. I have lost around 20% of my body weight after using it.
By Isaac Z.
Response from Refills· Feb 10, 2026
Thank you so much for sharing this your progress is incredible. We’re glad the health coaching and community support made a difference and helped you feel supported beyond just the medication. Congratulations on your results, and we’re honored to be part of your journey.
If you know what food noise is, you know how exhausting it is. Since starting with Refills, that constant urge to snack is just… gone. It’s allowed me to focus on healthy habits without feeling like I’m constantly fighting my own brain.
By K. K.
Response from Refills· Feb 10, 2026
Thank you for sharing this it means so much to hear how meaningful that change has been for you. We know how exhausting food noise can be, and we’re glad Refills has helped make space for healthier habits without that constant battle. Wishing you continued progress and ease on your journey.
My experience with this company has been great so far. My order arrived on time, the medication works well, and I have not had any side effects.
By Allen S.
Response from Refills· Feb 10, 2026
Thank you for your kind review! We’re happy to hear your order arrived on time, the medication is working well for you, and that you’ve had a smooth experience so far. We truly appreciate your trust in Refills.
THIS IS AN UPSTANDING LEGIT COMPANY WHO PROVIDES EXCELLENT SERVICE. People complaining on here are sadly just entitled and impatient. Refills.com gets SLAMMED with millions of orders because of their insane sales and excellent life saving prices. I stock up so I'm never without. These people have been nothing but amazing to me. I'm so thankful for this company and the excellent service and excellent pricing. Be patient and don't be rude or throw baby fits because of delays. Trump screwed the world with his garbage tarrifs and have caused delays in nearly every company because he's an a h0le piece of sh. It's his fault companies are having a hard time filling orders, crack a book instead of shovelling your face full of food if you don't understand how the world works! REFILLS.COM IS LITERALLY SAVING MY LIFE. There's no WAY I'd be able to free myself from obese he// if it wasn't for Refills excellent pricing. I'm extreme low income on ss and my ins doesn't cover tirzepitide even with me being type 2 d AND elevated blood pressure. I wake up everyday thankful to be alive one more day (both my parents died at 51, I'm 58) and it's thanks to the excellent support, free doctor and weight loss from Refills I have to thank for my good life I have right now. And if that means I have to wait an extra few weeks to get help then I'm more than happy to do so. Normally they answer right away but when they have a tirzepitide sale they get slammed. Show some compassion and don't whine, and NO this company is not a scam. I always place my orders weeks early through customer service, because I know they get slammed due to sales and word of mouth so don't wait til the last minute to order and you too will have a good life!!!
By nnnn
Response from Refills· Feb 10, 2026
Thank you so much for taking the time to share this thoughtful and heartfelt review. We truly appreciate your trust, patience, and understanding, and we’re grateful to be part of your journey toward better health and well-being. Your perspective and support mean a great deal to our team, and we’re honored to continue supporting you along the way.
Great deals. Talked to an actual person via text which was super convenient and easy to deal with.
By Mirandq
Response from Refills· Feb 4, 2026
Thank you for your kind review! We’re glad you enjoyed the great pricing and found texting with a real person convenient and easy. We appreciate your trust in Refills.com and are always here to help.
Great experience
By Marie
Response from Refills· Feb 2, 2026
Thanks for letting us know! We appreciate you sharing your positive experience!
What stood out to me most was how smooth the whole experience felt. Having reliable support when I needed it really helped and gave me extra motivation. It’s definitely made it easier to stay focused on my weight loss journey.
By Nicole S.
Response from Refills· Feb 2, 2026
That's amazing to hear! We're so glad our support helped keep you motivated and focused. A smooth journey is what we aim for!
