Arch Red Sky InsuranceReviews of redskyinsurance.com

Wayne, our agent, was very kind and efficient and very helpful. Our case was handled in a timely manner, and we are pleased with the overall service provided.

You took what had been a difficult time for my family and eased the situation. As much as we had hated to cancel our vacation, it was the only choice. You put us at ease by refunding our money quickly. Thank you.

Once I sent my application Red Sky acted in a very timely fashion. The check arrived before I expected it.

I had to cancel a condo I had bought insurance on. I filed a claim explaining the reason why along with a doctor’s statement confirming what I said. My first claim was denied but I was afforded an opportunity to file an appeal. Without going into detail, it was necessary to submit a more complete description and also another doctor’s statement . That was submitted and my claim was approved quickly and as I chose my reimbursement in check form it arrived in the mail within a week. The process was fairly streamlined but at my age I’m not as savvy as some with more knowledge of technology. All in all, I was happy with my experience.

Do not ever buy this insurance; you have to be dead, and prove it four different ways before any analyst will consider returning your money. Can't imagine doing business like this. Put a 7K deposit down and only get 3K back because the reason for cancellation doesn't qualify. It is theft at its finest.

I submitted our claim in March of 2026. Received check for missed days of vacation the middle of June. Not sure when I would have received it if I hadn’t called. Still waiting on reimbursement of medical claims. I had to resubmit some documents which I didn’t know they needed. Communication seems to be lacking unless initiate it.

Kayla was exceptionally professional, friendly and helpful. She routed my transfer of coverage request to a supervisor, and I’m just awaiting resolution. Thank you Kayla for your assistance!

We purchased a travel insurance policy from Red Sky for a condo rental in the Outer Banks. Unfortunately my husband was deemed medically unable to travel, and we notified the condo rental of our need to cancel on April 16th and filed the necessary paperwork (including Physician Statement) with Red Sky promptly (April 20th). Instead of simply paying this very straightforward claim immediately in good faith, they instead sent repeated faxes to the doctor to re-ask the same questions that were answered on the Physician Statement. If you look at BBB or Yelp, you will note this is not an uncommon tactic for them to delay or avoid claim payment. Doctors don't have time to re-answer the same questions. I had to get their corporate counsel involved to then have them miraculously find some coverage. Even then, they did not pay the entire rental cost, even after several emails pointing out this fact. Instead of double checking with the condo rental company to verify the full cost, they just ignored me. The vacation rental company did reimburse this final cost which should have been paid by Red Sky. Take a tip. Call Tin Leg or some other insurer, but avoid this one.