Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
160 reviews
Red Rock SecuredSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Red Rock Secured ReviewsWhat makes Red Rock Secured different from other Gold IRA Companies?Most people are worried about losing money in their retirement accounts. At Red Rock Secured we convert that money into physical gold & silver so they can enjoy a worry-free retirement.You’ve worked hard to save for retirement and deserve to keep what you have earned. Gold and Silver IRAs put you back in control of your retirement and legacy.Avoid Financial DisasterDuring the last recession we saw too many hardworking Americans lose way too much of their retirement. For over a decade we have worked with our clients to protect their retirement savings by investing in gold and silver.Trust Comes FirstWe are committed to building relationships. All our client relationships are built on trust. During the last decade we have worked with our clients to protect their retirement savings by investing in gold and silver.HOW IT WORKSProtecting your retirement is a simple 3-Step process only available at Red Rock Secured. Our Gold Consultants will walk you through each step over the phone or online.Step 1 Transfer We’ll establish a tax free and penalty free transfer from your current custodian or bank.Step 2 Convert Red Rock Secured will then convert your investment into physical gold, silver, or precious metal of your choice.Step 3 Ship We pay for shipping to transfer to a secure physical storage facility that you can visit at anytime.You have plans for your future. Plans for your children and grandchildren. Enjoy the fruits of you labor, you’ve worked hard for it. Call for a free consultation.Our success is shared with client success. To learn more about the benefits of a Gold IRA and why opening a Gold IRA account with Red Rock Secured may be right for you, view this informative video here Why Open a Gold IRA Account with Red Rock Secured?
Red Rock Secured (redrocksecured.com) has 160 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
160 approved reviews, newest moderated first
I felt that Red Rock was great to work with me. They answered all my questions and made sure that I understood what was said. They were friendly and patient with me. I feel good about doing business with Red Rock.
By Ellie B.
After much review of gold investment companies, I went with Red Rock Secured. I got the best professional service and responsiveness from all aspects of their services. They earned my trust. I highly recommend them for self directed IRAs.
By Eric M.
We were pleasantly surprised by our excellent experience with Red Rock Secured. We knew next to nothing about the purchase of precious metals. I placed a call after confirming its A+ rating with BB. The rep I first spoke with answered my rookie questions and sent me some information. I told him on that initial call that I did NOT want to be hounded by phone calls, and that I would call if/when we decided to purchase. He was true to his word and did not pester us with phone calls. When we did decide to purchase, our agent was remarkably understanding and patient with all our questions. He made sure we totally understood the process, and he explained the sales contract with us line by line. The process was handled very professionally. There is a period of time after the sale (when the price is set) until the metal is shipped. This was explained, and we received a few calls/emails during that time to explain the delay and assure us of the coming shipment. At all times we had a phone number to call to speak to our agent. We truly felt like valued customers, even though our purchase was undoubtedly smaller than many. From beginning to end, I highly recommend Red Rock Secured!
By Jeannette O.
Amazing experience. Great service
By Robert F.
Red Rock Secured's employees are very nice and they are easy to speak with. They provide great service and are very well-organized. They are quite timely when it comes to responding to my order of silver coins. I highly recommend Red Rock Secured. Thanks.
By Kenneth L.
Decided I wanted to invest in physical precious metals but found there was a variety to chose from. I called Red Rock Secured and talked with a knowledgeable person about the different assets and then decided to invest and how much. Then found out they would keep my assets so I wouldn't have to worry about having it at my house. So glad Red Rock Secured solved all my needs.
By Philip S.
Still Didnt get my material to it destination
By Jermaine C.
Response from Red Rock Secured· Jul 26, 2021
We apologize for the Covid related shipping delays. We are doing our best and will continue to mitigate to the best of our abilities. Rest assured we will get it there.
Red Rock Secure is amazing! They walk you through EVERY single step of the way, and everyone is just past wonderful to work with! If what you ordered from them needs extra time to get to you, they will call every 2 weeks to touch bases and let you know that they are keeping an eye on things and will follow your order when it ships. Completely wonderful and easy to work with! I highly recommend them!!!
By Kristen D.
