Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
160 reviews
Red Rock SecuredSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Red Rock Secured ReviewsWhat makes Red Rock Secured different from other Gold IRA Companies?Most people are worried about losing money in their retirement accounts. At Red Rock Secured we convert that money into physical gold & silver so they can enjoy a worry-free retirement.You’ve worked hard to save for retirement and deserve to keep what you have earned. Gold and Silver IRAs put you back in control of your retirement and legacy.Avoid Financial DisasterDuring the last recession we saw too many hardworking Americans lose way too much of their retirement. For over a decade we have worked with our clients to protect their retirement savings by investing in gold and silver.Trust Comes FirstWe are committed to building relationships. All our client relationships are built on trust. During the last decade we have worked with our clients to protect their retirement savings by investing in gold and silver.HOW IT WORKSProtecting your retirement is a simple 3-Step process only available at Red Rock Secured. Our Gold Consultants will walk you through each step over the phone or online.Step 1 Transfer We’ll establish a tax free and penalty free transfer from your current custodian or bank.Step 2 Convert Red Rock Secured will then convert your investment into physical gold, silver, or precious metal of your choice.Step 3 Ship We pay for shipping to transfer to a secure physical storage facility that you can visit at anytime.You have plans for your future. Plans for your children and grandchildren. Enjoy the fruits of you labor, you’ve worked hard for it. Call for a free consultation.Our success is shared with client success. To learn more about the benefits of a Gold IRA and why opening a Gold IRA account with Red Rock Secured may be right for you, view this informative video here Why Open a Gold IRA Account with Red Rock Secured?
Red Rock Secured (redrocksecured.com) has 160 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 7 reviews with 1 star · Clear filters
If someone else has been involved in the scam with Red Rock Secured (now American Coin Co.) I'm preparing to file a collective lawsuit against them. Please contact me at 512 690 6760 via whatsapp ONLY.
By Red Rock S.
We got swindled as well. These people are crooks. We have not heard anything on what to do with pour over priced gold and silver. Does anyone have any info on this company to share
By MAGA M.
They really just wanted to take more from me so i had to find way to move on.
By Beatrice W.
BEWARE OF RED ROCK SECURE!!!!!!!! Sean, Tony and his gang of bandits stole $100,000 from me. Soft Soap and Gas Lighting is the only thing they're good at. The SEC and the California Department of Financial Protection and Innovation won lawsuits for Fraud and other violations. Open and shut case. DO NOT TRUST THIS COMPANY OR THEIR NEW COMPANY They changed their name and are doing their business under: American Coin Co. If there was a negative star I'd give them the max.
By Jeffrey J.
Hello Dear Readers I am a 69 year old male and a trusting soul I might add. I am still working as I have to. I am concerned about the state of the economy and decided to invest in gold and silver based on ads from this company. I dont have much money so I bought $5000 of gold and $5000 of silver last year. I resently checked and realized that they over charged for my gold and silver and affectully derfrauded me of $5000. I learned that there is an SEC case pending for such actions by them. And also that they have changed their name.
By Steve S.
Swindled! Although repeatedly asking for the lowest markup on silver bouillon, I got talked into buying “premium” Red Silver Lion coins. I asked multiple times what the commission was and never got a straight answer. Three weeks later, I get notified on the SEC court case against them. Now they want me to wait 3 to 5 years to do a sell back at market rate.
By Betty H.
Hmmmm...after reading several reviews, I'm guessing many if not most are from folks very new to this type of investing. Still, with the reviews seeming good - I submitted my contact info a few days ago in exchange for their free "guide". After reading their material, then researching gold as an investment further and companies who offer this service - I decided this type of investing is not for me. A moment ago - I got a call from one of their reps. I politely explained that I was just getting ready for surgery - and that I'd decided to pursue other options and would he please remove me from their contact list. The guy sneered before hanging up..."Eh - good luck with that high inflation!". Wow. Good job, dude. All you did was earn a black mark for Red Rock. Just a dime a dozen, rude salesman. To potential investors: be VERY thorough in your research of investing in gold - and also the companies who offer that service.
By Michelle
Response from Red Rock Secured· Mar 30, 2022
Hello Michelle, My name is Sean Kelly and I am the CEO of RRS. Thank you for recognizing all the positive review's from our clients! I also want to thank you for the opportunity to earn your business even though it did not work out at this time. Perhaps in the future, we can attempt again to earn your trust. Then we will have the chance to have you as an actual client that makes a purchase. Lastly, I want to thank you for bringing to my attention that one of our Sales Executive's may have had a bad day or moment that does not represent our focus on customer service. Hopefully, you will take the other 133 reviews on this page in consideration. Nevertheless, without this valuable feedback, we would not have an opportunity to improve. We took your review to heart and immediately met with our account executive. He remembers the call. He owned up to it and apologized immediately. He also shared some rough personal things that are going on in his life right now. He then asked if he could reach out and apologize to you personally. Please let me know if we have your blessing to have him reach out and apologize. Again, without your feedback we would not have the opportunity to address this, improve ourselves and connect with our employee who is going through a rough patch. Great work, keep it up. We need people like you! To your success, Sean Kelly
