Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Very easy experience. Will recommend to all my friends. Thanks for making it easy to get the medication I need without stepping foot out of my house!
By Angela H.
Response from RedBox Rx· Sep 20, 2024
Thank you so much for your kind review and for your very kind recommendation! Patient care is truly our passion and our priority at RedBox Rx!
Great service an the doctors are really professional an kind people 👏 👍 😀
By Kenneth
Response from RedBox Rx· Sep 12, 2024
Thank you for your very kind review Kenneth!
New customer, I was looking for healthcare that listened and treated me accordingly. Was very impressed. Super thorough and my prescription was delivered in 2 days. Absolutely wonderful!!
By Jessica
Response from RedBox Rx· Sep 12, 2024
Thank you very much for your kind review and for trusting RedBox Rx with your care. Our patients are truly our passion and our priority, and we sincerely hope to be able to help you again in the future!
I’ve been a customer over a year now for different occasions and I’m completely satisfied with the service. Consultant is quick and my prescriptions are shipped out fast and timely manner.
By Tiffany K.
Response from RedBox Rx· Sep 11, 2024
Thank you for your kind review and letting RedBox Rx help you with your healthcare needs! We are so glad to hear you are happy with our services, and if ever you have any issues with our service, please let us know so that we can make it right!
He was incredibly patient, spoke in a calm and understanding manner, and listened attentively to everything I said. He had a deep understanding of my condition and addressed all my concerns thoroughly. I had been worried that it would be a difficult experience, but it turned out to be reassuring and smooth.
By Mawuli A.
Response from RedBox Rx· Sep 11, 2024
Thank you for your kind review Mawuli! Our goal is to provide a service that is as simple and painless as possible for all of our patients. If you ever have any questions or concerns, please do not hesitate to give our patient care team a call at 844-733-2697 so we can put you at ease.
They charged me $70 for a CONSULT. And then told me to try a medication I’m already prescribed from a different doctor. So now I’m out $70 and have nothing to treat my acne. Will not use this company again. *update* I chose YOUR pharmacy, so the pharmacy has nothing to do with it.
By Amy D.
Response from RedBox Rx· Sep 11, 2024
Hello Amy. The full cost of a provider visit is $69 if you choose not to use our pharmacy to fill your prescription. Otherwise the cost for the type of provider visit you had when using our pharmacy is only $20. It is your choice on whether or not to use our pharmacy, but the cost of the provider visit will change depending on where you choose to fill your medication. The provider chose the treatment they thought best to treat your condition and did discuss the reasoning as to why they chose that medication. You can choose not to purchase the medication if you do not want it. Patients are not obligated to purchase the treatment they are prescribed, but they won't be eligible for our refund policy for provider visits as that only applies to provider visits where patients are not prescribed a treatment. If you would like to talk to our pharmacist about the medication chosen for you, please give us a call at 844-733-2697 otherwise you can talk to one of the patient care team members should you have any other questions about our process and pricing.
Very easy and fast to get approved on a Friday night and first shipment on it's way.
By Joan F.
Response from RedBox Rx· Sep 9, 2024
Thank you for your kind review Joan! We do our best at RedBox Rx to make our process as quick and easy as possible for all of our patients to use!
Incredibly easy and fast process! Everyone was incredibly nice and helpful, and I was able to get the prescription fill out and the item shipped within 24 hours! I’m so grateful, this is made a huge impact on my family.
By Raini F.
Response from RedBox Rx· Sep 8, 2024
Thank you for your very kind review Raini and all of us at RedBox Rx are so grateful for trusting us with your care! Patients are truly our passion and our priorty. If ever we do not meet your expectations for high quality service, please let us know so that we can make it right!
