Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Convenient to fill out online information to get my generic Latisse. Process was seamless, quick and easy. Looking forward to getting my eye lashes healthy and full again.
By Carol A.
Response from RedBox Rx· May 21, 2025
Thank you for your kind review Carol!
Exceptional service, professional, thorough and timely.
By JR
Response from RedBox Rx· May 21, 2025
Thank you for your kind review JR!
Easy process, fast evaluation, competitive pricing & my order was shipped the same day !! 5 ⭐️⭐️⭐️⭐️⭐️’s
By Wayne
Response from RedBox Rx· May 18, 2025
Thank you for your kind review Wayne!
Fast, affordable medicine at home. They are thorough & accurate.
By Joseph B.
Response from RedBox Rx· May 18, 2025
Thank you for your kind review Joseph!
Your customer support is rude.
By Brandon W.
Response from RedBox Rx· May 15, 2025
Thank you for sharing your feedback Brandon. I'm sorry you didn't receive the attention and response you expected from our team. Please reach out to our Patient Care Advocate Supervisor at 844-733-2697 to discuss your experience further. Your feedback is important to us, and we appreciate the opportunity to improve your experience.
I wanted to get both retinoid and hydroquinone 4%, so before paying the consultation fee, I reached out to ask what I should do if I need both treatments for the same concern. Someone named Melody responded via email and advised me to include the request for the second treatment under the section “Do you have any further information you would like the doctor to know?” I followed the instructions and submitted my consultation accordingly. However, the provider only prescribed the retinoid and completely ignored my request for hydroquinone. Since then, I’ve reached out to them via email multiple times, but they have not responded. It seems they prioritize the profit more than the customer’s needs. Now, if I still want the hydroquinone, I’m told I have to pay for a new consultation, which feels unfair.
By Abdi A.
Response from RedBox Rx· May 15, 2025
We understand your frustration and appreciate you bringing this to our attention Abdi. I want to sincerely apologize as it appears that we did not communicate the correct information to you. The patient does have the option to choose a second preferred medication in certain provider visits rather than putting a note in the additional information section. I do see that another one of our Patient Care Advocates has reached back out to the provider to have them send in that second medication for you. I apologize that we have not been better about communicating the status of that request. Please reach out to our Patient Care Advocates at 844-733-2697, and we would be happy to discuss your experience and answer any questions you may have. Thank you for your feedback—we truly value the opportunity to improve our service.
Mrs. Wright, NP was knowledgeable and helpful. She listened to my concerns and explained what would be best for my skin at this time as well as what might be best to do next. She was easy to talk with and also very professional, and the entire experience, from registering to scheduling to having the visit to getting the helpful Rx was easy.
By Michele R.
Response from RedBox Rx· May 12, 2025
Thank you for your kind review Michele! We are so happy to hear of your positive experience with both our process and our provider! Thank you for trusting RedBox Rx with your healthcare needs!
So fast and easy! I'm thankful for this option for affordable healthcare!
By Miesha C.
Response from RedBox Rx· May 11, 2025
Thank you for your kind review Miesha! We are so grateful you chose RedBox Rx to help you with your healthcare needs!
