Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Excellent service for medications that you need. Love the message services and reminders. I also love feeling that Redbox puts my concerns first.
By Kristyl B.
Response from RedBox Rx· Mar 29, 2024
Thank you Kristyl! We truly do care about our patients and make them a priority!
Everything has been quick and easy so far. Excited to receive the product. Consult and prescription in the same day.
By maria B.
Response from RedBox Rx· Mar 29, 2024
Great to hear Maria. Tracking for orders loads into your account within 48 hours so you can track your prescriptions arrival.
Very quick and easy. I got what I wanted promptly with no complications.
By Paul S.
Response from RedBox Rx· Mar 29, 2024
Providing quick, easy, access to quality healthcare is our mission. Thank you for sharing your experience Paul!
I needed a specific prescription for motion sickness for an upcoming trip out of the USA and didn’t have time to go to my regular doctor. Completing the consultation and prescription request was easy. I’m not sure I’d use this method for an undiagnosed issue but my experience requesting a specific prescription was fast and easy. I paid for expedited shipping and the out of pocket cost was not much more than a doctor visit copay.
By Diana V.
Response from RedBox Rx· Mar 29, 2024
We are glad we were able to help you get the treatment you needed. Have a wonderful trip Diana!
Outstanding! They had my prescription ready in the 24 hours they promised and were very thorough in their communications.
By Julie L.
Response from RedBox Rx· Mar 29, 2024
Thank you for sharing your experience Julie!
The website is easy to maneuver and very clean and easy to view. Questions assure RedBox knows ample details about me and my condition to make an informed decision. I am given the opportunity to share details that may otherwise be overlooked. The fees are more than fair and the payment process is quick and secure. All aspects considered, this was a very professional and fulfilling experience.
By Cindy M.
Response from RedBox Rx· Mar 27, 2024
Thank you for your honest feedback Cindy. We work hard to continually improve our website and our services. It's nice to know that we are on the right track. Feedback from patients like you help us know where we have things perfected and where we need to focus some additional work. We really do appreciate the comments are patients share with us.
It's was cheap and easy
By raymond R.
Response from RedBox Rx· Mar 27, 2024
Thank you Raymond! We are so glad to hear we were able to give you back a little time so you can do the things you love all while saving money too!
Do yourself a favor and never use this company they are huge scammers and will take your money and not even help you with your issue. They prescribed me a cream that doesn’t even work for me and when I called them they couldn’t refund me. They are not sensitive or compassionate for any patients you are a dollar sign to them.
By Consumer
Response from RedBox Rx· Mar 27, 2024
We are truly sorry to hear about your experience. Our providers use the information provided to make diagnosis and prescribe treatment for your condition. Just like treatments you might be prescribed at an in person visit, some may not work for you. We do not offer returns or refunds of prescriptions that don't work or cause side effects or allergic reactions. These simply cannot be predicted. If you are concerned about sensitivities or how a product may work for you, we'd recommend purchasing the smallest about offered to make sure the treatment is a good fit for you.
