Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
212 reviews
Recreation OutfittersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Recreation Outfitters offers top brands for all of your Recreation needs. Browse the best inflatable kayaks, the best patio furniture, and outdoor heaters. Recreation Outfitters is dedicated to being a trustworthy resource, where customer's know that they're getting a quality product.
Recreation Outfitters (recreation-outfitters.com) has 212 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
212 approved reviews, newest moderated first
This was the fastest shipping for this swamp cooler I could find anywhere!!!
By Jenni S.
Response from Recreation Outfitters· Aug 23, 2024
Terrific! We're so glad you received your cooler, and you were able to use it during the hot months! Stay cool :) Keith Recreation Outfitters
Raj is the best customer service person I’ve ever dealt with. He checked to see it the items were in stock and followed up with me via phone and email regarding the status, asked the warehouse to rush it and again followed up. Amazing service and fast delivery time.
By Katherine S.
Response from Recreation Outfitters· Jun 21, 2024
Dear Katherine, Thank you so much for your wonderful review! We’re delighted to hear that Raj provided such outstanding service. We pride ourselves on our team's dedication, and Raj exemplifies our commitment to customer satisfaction. We’re glad we could ensure a fast delivery and meet your expectations. If you need any further assistance, please don’t hesitate to reach out. Best regards, Keith Customer Service www.recreation-outfitters.com
Kudos to Recreation Outfitters for their impeccable customer service! I had a few questions about my order, and Tim was quick to respond with helpful answers. It's refreshing to shop with a company that values its customers.
By Alexander G.
Response from Recreation Outfitters· Jun 21, 2024
Dear Alexander, Thank you for your fantastic review! We're delighted to hear that Tim provided you with the prompt and helpful service you needed. At Recreation Outfitters, we pride ourselves on valuing our customers, and your kind words affirm our efforts. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again! Best regards, Keith Customer Service www.recreation-outfitters.com
Recreation Outfitters is my secret weapon for creating the ultimate outdoor oasis! We bought an outdoor dining set that looks great, and I feel that we were able to get the best price online. I called a few times before my purchase, to get clarity on shipping timeline, and was happy with their service. Keith helped me, and he was super knowledgeable and helpful. He made sure our set's fabric color would match the color of our existing set.
By Raymond F.
Response from Recreation Outfitters· Jun 21, 2024
Dear Raymond, Thank you for sharing your wonderful feedback! We're thrilled to be your "secret weapon" for creating the ultimate outdoor oasis. It's great to hear that you're happy with your outdoor dining set and felt confident in getting the best price online. I'm glad I could assist you with your questions and ensure the fabric color matched perfectly with your existing set. If you need anything else or have further questions, please don't hesitate to reach out. Enjoy your new dining set! Best regards, Keith Customer Service www.recreation-outfitters.com
Raj was very helpful in helping me to get the item I wanted. He was very efficient. I enjoyed interacting with him through the entire ordering process.
By Don E.
Response from Recreation Outfitters· Jun 17, 2024
Dear Don, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are pleased with Raj's assistance. At Recreation Outfitters, we strive to provide the highest quality products and service. Your feedback is invaluable to us and serves as a motivation to continue delivering exceptional customer service. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you once again for choosing Recreation Outfitters. We look forward to serving you again in the future! Warm regards, David Customer Service Recreation Outfitters
I finally received a response from Recreation Outfitters. There is some sort of technological issue going on where I am not receiving their emails but I did receive copies via the chatGPT and they were very helpful. More to come on the follow-up of the order, but I am happy to have communication with them, and am keeping the order as I did receive explanation of the delays and an approximate ship date.
By Diana M.
Response from Recreation Outfitters· Jun 17, 2024
Dear Diana, Thank you so much for your feedback and for taking the time to share your experience with us! We are happy that we were able to follow-up and provide clarity. At Recreation Outfitters, we strive to provide the best online experience possible. Your feedback is invaluable to us and serves as a motivation to continue developing and improving our systems. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you once again for choosing Recreation Outfitters. We look forward to serving you again in the future! Warm regards, David Customer Service Recreation Outfitters
The web site was easy to use & navigate thru. All options were clearly visible & the web site responded very quickly. I would highly recommend Recreation Outfitters to my friends and family.
By James A.
Response from Recreation Outfitters· Jun 17, 2024
Dear James, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are pleased with our website, and options were clear and informative. At Recreation Outfitters, we strive to provide the best online experience possible. Your feedback is invaluable to us and serves as a motivation to continue delivering exceptional product options and informative descriptions. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you once again for choosing Recreation Outfitters. We look forward to serving you again in the future! Warm regards, David Customer Service Recreation Outfitters
This company does bait and switch on discounts and orders. Long phone conversation to get discount code to work and then product was not available but they kept trying to get me to order a different product. Will not buy from them again, not worth the hassle.
By Jessica M.
