Recreation OutfittersReviews of recreation-outfitters.com

Excellent price and customer service

3 weeks, no shipment, no info. I reported as fraud to PayPal. Requested my order canceled. Still no refund or info.

Easy to use site, item was in stock, and was able to call toll free number to edit my order.

The website is well-designed and navigate easily. The dining set's price is reasonable and order process is very smooth.

Needed assistance with an order and reached out and promptly responded and issue resolved. Very helpful.

Promptly resolved question and respond to customer.

FOLLOWUP to a previous review: I finally received a VM from this company (missed the call) and when i returned the call it was from “the Santa People (833)268-8743” (i kid you not, as that was the recording from my call back). I left another message and still no return call. Try it yourself, call them and see if you reach someone in the USA. If not, request a call from someone in the USA. I doubt you will ever reach someone. It has been almost a month with near daily calls and requests for a call back at various times throughout the day. I had planned a >$2500 purchase and have given up. Went with another company (in the USA).

The furniture is beautiful! But we were more impressed with the customer service. One cushion had a small tear, they replaced it very quickly. We will love this furniture in our sunroom for years to come!