Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
492 reviews
ReasonLabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ReasonLabs is revolutionizing cybersecurity for consumers with its cutting-edge distributed EDR platform, providing millions of home users the same level of protection trusted by Fortune 500 companies. Powered by artificial intelligence, the ReasonLabs security suite leverages billions of real-time data points, threat intelligence, and behavioral analysis to provide best-in-class security, privacy protection, and identity theft defense. Its products are cloud-native and built with a lightweight architecture for both mobile and desktop. ReasonLabs is certified by the Microsoft Virus Initiative (MVI), VirusBulletin's VB100, and OPSWAT, and is a member of AMTSO and AVAR. The company is based in New York and Tel Aviv. Learn more at https://www.ReasonLabs.com.
ReasonLabs (reasonlabs.com) has 492 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
492 approved reviews, newest moderated first
It never worked
By Pamela Y.
Response from ReasonLabs· Jan 29, 2024
Hello Pamela, Thank you for your feedback. Our team responded to your support request. If you still have any questions, please continue the correspondence with us via email, and we will be happy to address any specific concerns. Regards, ReasonLabs Support Team
Ich habe keine Ahnung wie ReasonLabs auf meinen PC kam. Die Application wird nirgends als App angezeigt und ich habe es erst heute im Taskmanager gefunden weil ich nachsehen wollte warum mein PC so langsam läuft.
By cookie
Response from ReasonLabs· Jan 23, 2024
Hello, We appreciate you taking the time to share your feedback. Our company, ReasonLabs, is one of the leading consumer security products, an OPSWAT gold member (https://www.opswat.com/partners/reasonlabs) and holds a Microsoft MVI certification (https://support.microsoft.com/en-US/windows-. antivirus-software-providers). If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Regards, ReasonLabs Support Team
I didn’t authorize the buy if this and I have asked and explain for my refund
By Mickey M.
Response from ReasonLabs· Jan 23, 2024
Hi Mickey, Kindly note that on Jan 15th, 2024 you purchased the RAV Elite package. Upon your request, we immediately cancelled your subscription and issued a refund. We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
I would like to cancel the subscription please. Didn't order this don't know who did.
By Melanie W.
Response from ReasonLabs· Jan 23, 2024
Hello Melanie, ReasonLab Online Security extension which you started your trial on Jan 14th, 2023, provides an additional security layer to your browser, as it scans and removes unwanted notifications, blocks phishing sites and malicious files, as well as enhances your privacy. Please note that we have cancelled your subscription immediately upon your support request and you weren't charged. If you still have any questions please continue the correspondence with us via. email . Regards, ReasonLabs Support Team
I have absolutely no idea what or who ReasonLabs does or is. I don’t know what the ReasonLabs function is or how to remove it from my computer. If in fact the ReasonLabs it’s actually downloaded or functioning, or if I purposefully purchased it from you (which I don’t recall) please send me your policy details for the purchase so that I can make an informed decision about using the product or even keeping it.
By ROBIN R.
Response from ReasonLabs· Jan 23, 2024
Hi Robin, Our company, ReasonLabs, is one of the leading consumer security products, an OPSWAT gold member (https://www.opswat.com/partners/reasonlabs) and holds a Microsoft MVI certification (https://support.microsoft.com/en-US/windows-. antivirus-software-providers). Kindly note, that you started your trial period for RAV Antivirus Premium on Jan 13th, 2024, which we hope that you enjoy using to increase your security online. We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
EXCELLENT!
By David F.
dont false charge people!!!!!!!!!!!!!!!!
By Maureen W.
Response from ReasonLabs· Jan 15, 2024
Hi Marureen, Our company, ReasonLabs, is one of the leading consumer security products, an OPSWAT gold member (https://www.opswat.com/partners/reasonlabs) and holds a Microsoft MVI certification (https://support.microsoft.com/en-US/windows-. antivirus-software-providers). Please note that following your request, we have cancelled your subscription and refunded you immediately upon your support ticket request. Regards, ReasonLabs Support Team
Don't Remember
By Trecey J.
Response from ReasonLabs· Jan 15, 2024
Hello Trecey, We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
