Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
492 reviews
ReasonLabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ReasonLabs is revolutionizing cybersecurity for consumers with its cutting-edge distributed EDR platform, providing millions of home users the same level of protection trusted by Fortune 500 companies. Powered by artificial intelligence, the ReasonLabs security suite leverages billions of real-time data points, threat intelligence, and behavioral analysis to provide best-in-class security, privacy protection, and identity theft defense. Its products are cloud-native and built with a lightweight architecture for both mobile and desktop. ReasonLabs is certified by the Microsoft Virus Initiative (MVI), VirusBulletin's VB100, and OPSWAT, and is a member of AMTSO and AVAR. The company is based in New York and Tel Aviv. Learn more at https://www.ReasonLabs.com.
ReasonLabs (reasonlabs.com) has 492 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 18 reviews with 2 stars · Clear filters
I picked the monthly rate. I was charged for the yearly rate. I very upset.
By Mary T.
Response from ReasonLabs· Dec 17, 2024
Dear Mary, Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence. Regards, ReasonLabs Support Team
Miał być rabat 60% a nie było
By Wojtek
Response from ReasonLabs· Dec 2, 2024
Cześć Wojtek, Otrzymaliśmy Twoje zgłoszenie do działu wsparcia i odpowiedzieliśmy na Twój e-mail, aby pomóc rozwiązać problem. Czekamy na Twoją odpowiedź na naszą ostatnią wiadomość w tej korespondencji. Z przyjemnością będziemy kontynuować rozwiązywanie Twoich wątpliwości w ramach naszej dalszej wymiany e-maili. Pozdrawiamy serdecznie, Zespół Wsparcia ReasonLabs
I am not happy with the service...I have not received my request for a premium update. but I was charged a solution or a refund
By Braulio L.
Response from ReasonLabs· Nov 29, 2024
Hi Braulio, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
Nije icta cijena kao što je ponuđena.
By Davor R.
Response from ReasonLabs· Nov 21, 2024
Hello Davor, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
Nothing wrong on your end. I’ve not been able to get a good sample because of loose stools or diahrea. The one weekend I could have bu no pickup on weekend. Just my luck lately. I did call and spoke with someone.
By Cathey F.
Response from ReasonLabs· Nov 21, 2024
Hello Cathey, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
Ce remarque n'est pas lié au contenu de programme. Il y a un problème de sécurisation cette connexe web car il utilise l'application écoute/audio ( micro, mouvent, voix) de mon ordinateur et mes portables qui leur permet d'entendre mes conversations privée. Merci de les informer de sécuriser ce lien rapidement, avant de l'application automatique bienvenu de déconnexion contact.
By Francine A.
Response from ReasonLabs· Nov 21, 2024
Hello Francine, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
Key-in payment information for few times due to the 'something wrong'. After payment, my subscription is not upgraded automatically.
By HAL
Response from ReasonLabs· Nov 21, 2024
Hello Hal, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
Антивірус непоганий, але коли передумав у її використанні. Виникли складнощі у поверненні грошей. Компанія погано працює над цим.
By Андрій Д.
Response from ReasonLabs· Nov 21, 2024
Hello, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
