Excellent loan officers
Excellent loan officers. Lowest rate on the market Credits have covered all closing cost with extra. Highly recommend
By Quinn Z.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Excellent loan officers. Lowest rate on the market Credits have covered all closing cost with extra. Highly recommend
By Quinn Z.
it easy to get a loan
By George M.
Great service and speedy processing time.
By JohnDro
Great Experience.
By Laura K.
One of the easiest companies I have worked with.
By LeeAnn B.
Considering my application for refinance was complicated due to being on workman's Compensation for a long period, Consumer Direct was understanding in compiling the required information to establish qualifications. All moved along in a timely manner and closing took about 25 minutes once all was agreed and in order.
By Ric D.
The refinance process was an excellent experience. The entire staff was efficient, quick, knowledgeable, and professional. We applied on November 9, 2021 and funded by November 30, 2021!! Yes, that quick. I would highly recommend using Consumer Direct to anyone that we know or whomever reads this review.
By J and R.
Our experience was excellent. We felt supported and not pressured. All departments were very responsive as our loan passed through the assembly line. We also felt that it was easy to decide on the loan terms that were best for us - many choices. I was skeptical of getting a mortgage through the internet but have no regrets.
By Joseph S.