Re-fied twice with Consumer Direct
Re-fied twice with Consumer Direct, very pleased with both outcomes
By Scott H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Re-fied twice with Consumer Direct, very pleased with both outcomes
By Scott H.
Working with Arthur is an absolute pleasure. This was my second re-finance with him and he makes things so easy. He is knowledgeable and and communicates each step so there are no surprises. In addition, I had circumstances which affected final signatures, Arthur absolutely came to my rescue! He will be my mortgage person for life. regards, Kristen
By Kristen
Process was straightforward!
By Bryan
Very professional and efficient.
By Dhiren S.
At first they where on top of it. Its took 2 months and no calls or requesting of any paper work. They lied saying they have been trying to call my work. After funding she wanted to go back and ask for more paper work. Also charged meore than what was quoted. Would not recommend
By Sonia
Response from Real Genius· Jan 11, 2022
Thank you for taking the time to share your concerns with us. We will review your file and share with the management team.
Very good experience overall. Would recommend any one looking to re-finance or get a new mortgage to check out Consumer Direct Mortgage.
By Ujjwal
Quick and easy
By Benjamin E.
Everything and everyone was good.
By Carol R.